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BPAY Needs to be able to be disabled or the charges added on.

Stevo1
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BPAY Needs to be able to be disabled or the charges added on.

BPAY Needs to be able to be disabled or the charges added on.

3 REPLIES 3
ChrisMYOB
MYOB Moderator
1,164 Posts
MYOB Moderator
MYOB Moderator

1,164Posts

80Kudos

136Solutions

Re: BPAY Needs to be able to be disabled or the charges added on.

Hello @Stevo1 

 

Welcome to the Community Forum.

 

The only way to disable BPAY payments would be to turn off online invoicing as a whole. You can provide your feedback on our website here about not being able to exclude BPAY payments or pass the charges on. 


Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

GEMonster
Experienced Cover User
19 Posts
Experienced Cover User
Australia
Experienced Cover User

19Posts

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Re: BPAY Needs to be able to be disabled or the charges added on.

Chris, disabling the whole online invoicing function is not the solution.

 

BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains.     Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments.  We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.

ChrisMYOB
MYOB Moderator
1,164 Posts
MYOB Moderator
MYOB Moderator

1,164Posts

80Kudos

136Solutions

Re: BPAY Needs to be able to be disabled or the charges added on.

Hello @GEMonster 

 

Sorry for my delay in responding. 

 

I have passed on the feedback about this.


Have you heard of our AccountRight Ideas Exchange? It's where you can give and vote for other suggestions that go directly to our developers. You might like to add your feedback here too

 

 If you have any further questions about electronic payments, please don't hesitate to ask.

Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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