Forum Discussion

Stevo1's avatar
Stevo1
User
2 years ago

BPAY Needs to be able to be disabled or the charges added on.

BPAY Needs to be able to be disabled or the charges added on.

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  • henry_'s avatar
    henry_
    Contributing User
    2 years ago

    Has there been any update on this? I would also like to see the ability to switch off BPay as a payment option.

  • ChrisMYOB's avatar
    ChrisMYOB
    Former Staff
    2 years ago

    Hello Stevo1 

     

    Welcome to the Community Forum.

     

    The only way to disable BPAY payments would be to turn off online invoicing as a whole. You can provide your feedback on our website here about not being able to exclude BPAY payments or pass the charges on. 


    • GEMonster's avatar
      GEMonster
      Experienced Cover User
      2 years ago

      Chris, disabling the whole online invoicing function is not the solution.

       

      BPay fees not being on-charged to customers has been an issue for years, and despite multiple posts on this subject, it still remains.     Please, if the surcharges for BPay cannot be on-charged, just like Credit Cards then we need the option to turn off BPay without affecting online credit card payments.  We pay a monthly subscription to use MYOB, and this issue needs to be solved, not ignored.

      • henry_'s avatar
        henry_
        Contributing User
        2 years ago

        Agree with this, we need an option to switch off BPay while leaving the other online payments on.