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Cannot access payrun function
Can anyone help me please... I can log in to MYOB Business and access all functions except for the "Pay runs" function. When I click on payruns it says loading but never loads. This has been like this for three days, and I need to pay my staff! Has anyone had this issue? Need help urgently :(Add Supplier invoice number to remittance advise
When you prepare a remittance advice to a supplier, they need "their" reference on that remittance advice to clear it properly against our account. In MYOB essentials, this does not happen, the supplier invoice number is no where to be found on the remittance advice, so we have suppliers posting our payments to the wrong supplier invoices. This is such a common sense thing to do, Why doesn't MYOB essential allow this either by default or customising this template. This is a big oversight This means when we send a supplier a remittance advice, the information displayed is totally useless to themCreate Journal API Error 4245
I tried to create journal with 67 lines but I got this error { "Name": "ValidationError", "Message": "BusinessLine_AccountPostable", "AdditionalDetails": "AccountId:(GeneralAccountingEventLine)", "ErrorCode": 4245, "Severity": "Error", "LearnMore": null } what is this mean ? and how to know which account ? api end point : https://accountrightapi.myob.cloud/#bba98b4e-2319-4768-96c5-c8d874f3d786 .../GeneralLedger/GeneralJournal ThanksPurchases / Bills page
I would like to change the column widths on the Bills page as the default width for Suppliers is only 7 characters wide and this is regularly not enough to identify the supplier without clicking on the invoice. I am told by MYOB Support that there is no option to vary the column widths on this page.PAYG Witholding Payable appearing as Superannuation on dashboard
Hi, On my balance sheet, my PAYG Payable and Superannuation are split out and appear as separate items. However, on the dashboard, they are all lumped together as Superannuation Payable. Is the dashboard widget buggy and not working correctly? Thanks342Views0likes14CommentsInvoice and Quote numbering
Does anyone have a solution on how to fix the auto numbering of Quotes and Invoices. So when creating a quote it gives a number - QU234567 then when converting it to invoice it does not follow the previous invoice number, it takes the quote number as the invoice number?377Views0likes12Commentsleave Entitlements
I need help with leave entitlements -they keep dropping out - to give you the back story set up leave entitlement quite a while ok , go forward 2 years approx - do to run payroll leave entitlements showing as 0.00 for both Annual and sick , ring myob they tell me to set up new entitlement categories - so i did now i have two lots of Annual Leave ( Annual Leave Fixed and Annual Fixed 2) and Sick Leave ( Sick Leave Fixed and Sick leave Fixed 2) , i tried to combine them for one employee as they were complaining the leave balance was wrong on the pay slip as was only showing the 2nd line , after i combined them i went to run the next payroll Leave entitlement for Sick leave was back to 0 again so not accruing and i cant select the any other entitlement category when i go to pay it out it only lets me select the entitlement category that is being used currently, please help me !!!!!Bank feeds stopped working.
My bank feeds have stopped working. My bank details have not changed and I have not changed any settings within MYOB. When I click on the Managed Bank accounts tab within MYOB is says my bank accounts are Bank Feed Ready (which is what they have always displayed). They were working fine for ages but stopped a few weeks ago. I waited for a few days thinking there may have been an issue and they would start again but they haven't.7Views0likes1CommentCUSTOMER SALES (DETAIL REPORT) ADD LINE DESCRIPTION OPTION
I have posted about this before months ago, but why is there no description showing in this report. Surely this is a must as it is a "detail report". We need to be able to see what the invoice was issued for. Ironically, I can generate a general ledger report with "fee income" filtered that allows for "line description" which shows the details. Come on MYOB, surely it is a quick fix to add "line description" option to this report.Bank Transactions - uncategorized transactions from prevous periods
I recently utilized the online Banking > Bank Transactions > Uncategorized to allocate codes for bank transactions in the current month, eg, August 2024. The account was reconciled and all was OK. Reconciled up to 20 August 2024. Now all uncategorized transactions from back in 2023 have populated my accounts, essentially doubling up every transaction. How did this happen, and how do I get rid of those transactions that have now landed in my accounts?21Views0likes1CommentCombining SS and SG into one payment
I have an employee who has been Salary Sacrificing her whole wage each week. When I pay her super monthly she gets one payment for her SS and another for her Super Guarantee for each weekly payrun. She has asked on her accountants request to have these 2 amounts combined into 1 payment. I have no idea how I would do this or even if it is possible. Can anyone help ??Profit and Loss report month to last year and also to include budget and buget variance
I have a p&l report that i like and can see on the screen ( see attached ) yet when i go to print this report it does not include the budget and the % variance. How can get what is on the screen to print? this is the report that prints? i make this happen?286Views0likes9CommentsCan we stop myob from blocking the back button history or going to the home page?
Since we are having to use the browser for myob now I keep different tabs open for different things. One for invoices, returns, bills etc. When the computer restarts or I come back the next day, MYOB has logged out each tab which is fair enough, but they don't remember where they were and they disable the back button. Recently this has become worse, it used to be that you could log into 1 tab, then the others you had about a 25% chance of being able to go back to where you were after refreshing. Now though it just goes to the myob home page if you refresh the page after logging in. To add insult, when it goes to the myob home page it removes any pages that you were on from the back button history, so you can't go back to where you were, you have to go through the sign in menu, select which business, and then try and remember which tab it was you were trying to reopen. It is a massive waste of time, is there a way to fix it? Even stopping it from logging out would be good since this is a home desktop and the computer is also locked.54Views0likes2CommentsUnable to edit invoice description
I'm having an issue - Once I have entered information in the invoice description field, if I notice an error, I am unable to highlight to delete/change. I'm also unable to click in the middle of a word to edit incorrect spelling. I have tried using another computer with Windows OS, same issue. I have tried using a Mac and I am able to edit words/descriptions successfully. Has there been an update for Windows Systems? Why is this happening on Windows OS?83Views0likes8CommentsAuto build - stock alert
Could you make that when you build your stock on the stock alert, that it builds the qty's that are listed in the Auto-Build and not the qty that are short. It becomes a problem when you want to build again on an invoice and there is not a full case to build into smaller qty's because the stock alert only build the qty needed.