MOVING ONE COMPANY FILE TO ANOTHER
Hi, we have 2 files under the same subscription. One is Account Right Standard and the other is Account Right Plus. The standard file handled all the company accounts and the AR Plus was an admin trust that performed all obligations for pays, super etc for all the employees. We have downsized considerably and want to now finish up one of the files. I'm thinking of keeping the AR Plus and moving all of the other AR Standard file data into AR Plus. Is this possible?19Views0likes2CommentsSTP EOFY ATO Diff in Employee Gross Wages
Hi, I'm in a pickle with EOFY Finalisation. I've already completed pays for this financial year and have found that an employees gross wages for 2023-2024 are different in the Payroll Activity Summary to the Payroll Register Summary. What we have in our Activity Summary is correct and if someone could help as to how to have those figures sent through to the ATO would be appreciated. I have checked and have no emails regarding changing anything in her wages so I'm perplexed as to why there's an issue or how it happened.28Views0likes2CommentsAnnual leave accrual for maternity leave
Hi there, can anyone please tell me a simple/easy way of halting the accrual of annual leave for an employee who is out on maternity leave? I searched somewhere and it said move out the anniversary date for the length of time maternity leave is (in this case 6 months). I understand about moving the anniversary date, but what do I do when she comes back to work in 6 months? And how does moving the anniversary date stop the leave accruing for this 6 months? Help please :) thank you.8Views0likes1CommentPayroll YTD Finalisation - reports not matching
I am having trouble finalising the YTD verification report. As Payroll register and Payroll activity reports aren't matching. I stupidly have processed the first pay of the new payroll year. I have contacted The support team multiple times via the web, as the help page has suggested, not one request has been answered. I'm desperate for any help at this point.22Views0likes1CommentSTP final report for 2324 FY
I cannot lodge final STP report for 2324 FY for one of my clients as it was all processed in Account Right & the file is now read only. The software was changed to MYOB Lite after the last pay run for 2324FY. I have been able to lodge the STP report for the first pay run in 2425FY in MYOB Lite. How do I lodge final report/finalise 2324 payroll. I have checked the STP figures lodged for this client with ATO and they are correct and agree with MYOB. Note that the finalisation in Account Right was not done before the file became read only. How do I do the finalisation? Thanks for your help. Lynne23Views0likes3CommentsPayroll Activity Report not matching Payroll Register or STP Payroll Summary
In August 2023, we had a permanent employee leave after just a couple of months. At the time, he was just paid out for his unused annual leave and leave loading without doing a 'Final pay', so PAYG was not accounted for, and the Unused Annual Leave was not correctly categorised in MYOB. A termination date was logged on his card. All this was done in the desktop version of AR. The employee then returned 2 months later as a casual and his card was re-activated and the termination date was removed. Come July 2024 and the error with the PAYG not being calculated on his August 2023 unused annual leave payment was discovered. His pay from 7/08/2023 was then reversed and a new 'Final pay' was generated using the web browser version of AR. Unfortunately, this action has now thrown the reporting out with the activity report not matching either the register or payroll summary reports, (both payroll register and summary match). I communicated with Niel in Support who recommended that I reverse all the employee's pays up to the date of his return and start a new card and record them all in there. This also meant having to redo all his timesheets and job allocations as well. I did this, but the problem remains. The activity report is showing $233.43 (the unused leave & leave loading payout combined), more than the register and summary reports. Although the Final Pay shows on the register and payroll summary reports, the amounts are zero'd out by equivalent negative balances in Unused Annual Leave and Leave Loading. I realise that the issue revolves around the Unused Annual Leave and Annual Leave Loading, but I am not sure how to fix this without creating more problems. I have attached current redacted copies of the 3 reports. Any help is very much appreciated.38Views0likes3CommentsMYOB Essential Dashboard and General layout
How to change the MYOB Essential Dashboard and General layout back to the old version, the new layout version is terrible, hard to navigate, everything is in different places. why do IT nerds change something that did not need changing!!!12Views0likes2CommentsSuper payment was deducted twice, how do I get a refund back to account?
Hi, A super payment was authorized but then reversed, however funds still have been withdrawn from my account twice. Have sent a few messages to MYOB but no reply, does anyone know how to get a refund on the duplicated payment?23Views0likes3CommentsSalary Sacrifice - STP Verification report
I am reconciling a clients Payroll for STP Finalisation. An employee salary sacrificed some of his wages to Super. I set the Salary Sacrifice up as a pay item under Superannuation tab, Contribution type Salary Sacrifice (deduction) and ATO reporting as Salary sacrifice and RESC. When comparing the Payroll Activity report to STP Verification report, the Activity report shows the amount sacrificed as a deduction $300.00 and the STP Verification report shows it as a Salary Sacrifice (RESC) but as negative $300.00. I assume because it is showing as a deducton on the Activity report. Is this however correct? I was expecting the Salary Sacrifice (RESC) on STP report to show as a positive.19Views0likes1CommentPayroll Register & Summary not matching
I am having issues finalizing the Yearly STP. After investigating the errors, it narrowed down to the gross payment. Both my summary of payroll activity report and payroll register report aligned. However, when I checked against the YTD verification report there is a discrepancy of $9,615.38 shown in 1 employees gross payment. I have checked all his pay categories and couldn’t find any errors. Upon checking his pay run, I found that the sum of 2 of his gross payments and 1 of his Public holiday payments equals $9,615.38. i have done many times of send update events I still have the same issue. i wish someone could help.93Views0likes4CommentsEOFY Reconciliation - Salary Sacrifice
I am reconciling year-to-date payroll, and the Salary Sacrifice superannuation amounts are correctly reported on the Payroll Activity Summary report however the STP Year-To-Date Verification Report is not showing the same figures. Each employee who is set up is with the settings below, so I am unsure as to why the two reports differ. Hoping someone can provide some guidance on this - perhaps there is something I am missing. Thank you.45Views0likes3CommentsInviting Manager etc to MYOB Teams
Afternoon I'm attempting to set up MYOB Teams but can't get past the setting up of Approving Managers step. When adding these, no-one is received their e-mails once they are invited. What e-mail address should these be going to (their MYOB log-in e-mail or their one on their employee file)? I'm logged in as the administrator of the file whilst sending the invites out. I'm wanting to invite 3 approving managers to the file. Any help would be appreciated. Thanks16Views0likes3CommentsSTP EFY Figures vs MYOB EFY Figures
Hi, All my MYOB figures are correct but when I check the STP EFY Finalisation report the figures differ. I know it is one employee. Their wages for July and Aug 23, have not been included in the EFY Finalisation report. They finished with us in September 23 so I terminated them. I have now reversed that but its made no difference to the EFY Finalisation report. UNFORTUNATELY I CANT ATTACHED THE STP EFY FINALISATION REPORT. The employee is Kelly Howman. The stp figure is $606.14. MYOB figure is $1506.24. HELP. Thanks Robyn29Views0likes4CommentsSubscription expired, creased trading, off line back up required
Hello Community How can I create an off line back of the data, that I can keep for another 4 years, to rely upon in case of an ATO query or audit? Background- I have used a MYOB file, via subscription through my accountant, for many years as a sole trader. I ceased trading July 2023 and subsequently left that accounting firm and now use another. The tax returns/BAS reporting were completed for the last trading period. I can still log into my MYOB Essentials file with Read Only status. In anticipation, many thanks. Peter37Views0likes6CommentsEOPY
Can anyone help me understand why out of 83 employees, I have one who has 8 wage categories not showing on the Payroll Register report. These wage categories are applied to multiple employees, and their reports balance. All the categories have STP allocations. He is not the only employee throughout the year to be terminated and return later in the year. I've gone into STP and pulled up payrolls and it appears that some of his categories are not going into YTD reporting and others have put a negative figure into his YTD totals.9Views0likes1CommentSTP not matching for EOFY
Morning, 2 of my employees EOFY YTD Verification Reports don't match the Gross payments that they have been paid. The last reported STP for them (2 pay runs back) shows the correct amounts (as shown in the report lodged 20/6). Amounts that have been reported to the ATO balance for STP purposes. It's just on the STP Finalisation Report that the balance is incorrect. How can this be amended without re-doing pay runs? There were no pay reversals done for these employees and they are casual, so the payrun that was lodged to the ATO was the last one for them. Any help would be appreciated. Reports are attached showing the last STP report with the correct amounts and then the final STP Report with the incorrect amounts. Kath66Views0likes4Comments