Can not Confirm Company File

Hi there minky1,

Since the self-service confirmation didn't work on your end, the best next step is to get in touch with our support team directly n Live Chat via our virtual assistant, MOCA. They'll be able to help you out with confirming your company file.

Cheers,

Doreen

Hi minky1,

We're glad to hear that your issue has been resolved by our live chat team. If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

Regards,
Earl

Hi minky1,

I am having the same issue but cannot download the licence file as the version of MYOB I am using does not support to ability to browse a file and download.

Could you tell me what old version of MYOB you are using please.

Kind regards,

Muzzy

Hi Muzzy

My MYOB version is .17.   Don't have an issue downloading the file just can be quite a mission and time consuming to have the file emailed as none of the help yourself methods ever work. When finally get to chat with a person problem is always rectified quickly.  Good luck.

Kind regards,

Minky

Hi Muzzy

I must mention that I am in the process of winding up the company and am just tidying up with MYOB so certainly don't want to upgrade at this stage. Cheers. Minky.