Creating Letters

Question

Hi&nbsp;I am trying to get a letter into MYOB Accountright so I can send it to all the customers.There is a list of templates but they are all blank?

cloverq · Answer

Hi&nbsp;LynP1968&nbsp;
&nbsp;
We have a detailed Help page that can walk you through the process of creating and sending Personalised letters, please do give it a try.
&nbsp;
If you have any other questions please feel free to post again.

lynpointon · Answer

Hi&nbsp;I have been through that and the below is what i get when i try to use a template:&nbsp;This feature requires Microsoft Word. A compatible version of this was not found on this computer.

cloverq · Answer

Hi&nbsp;LynPointon&nbsp;
&nbsp;
To work with AccountRight, it requires Microsoft Office 2010 or late installed, and it needs to be the 32-bit version. You can view this system requirements sheet for more details related to your AccountRight version.

lynpointon · Answer

Hi Clover&nbsp;MIcrosoft 365 was installed last&nbsp; year so I would have thought that would be okay?

cloverq · Answer

Hi&nbsp;LynPointon&nbsp;
&nbsp;
Microsoft 365 also comes with the 64-bit version and the 32-bit version. As far as I know, for Office 2019 and Microsoft 365, the default for new installations is now set to&nbsp;64-bit.
&nbsp;
You can check&nbsp;your installed Office version by starting Word &gt; click on Account &gt; About Word, see if ti says 32-bit or 64-bit at the end of the Microsoft Word line.

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Creating Letters

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