Forum Discussion

WAnd's avatar
WAnd
Experienced User
7 months ago
Solved

Need to Confirm Company File x 2

Hi,

I have MYOB AccountRight Basic & need to confirm File ID's 2 & 8. The last four digits of my licence are 7240.

Is there a Self Serve - Confirmation process for MYOB AccountRight Basic?

Thank you

company file activation
confirm file
  • Shella_A's avatar
    Shella_A
    6 months ago

    Hi there WAnd,

     

    If the self-service confirmation process link is not working on your end. I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for further assistance.

     

     

    Cheers,

    Shella

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi there WAnd,

     

    Yes, there's a self service confirmation process. You can check this link for detailed steps and more information.

     

    Cheers,

    Doreen

  • WAnd's avatar
    WAnd
    Experienced User
    6 months ago

    Hi Doreen,

    I've tried the self service confirmation via the link you gave. However, I'm trying to confirm AccountRight Basics which does not have a Company File Code showing. It has a Build Number, Fingerprint & Checksum. Where do I find the Company File Code?

    Wendy

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi there WAnd,

     

    If the self-service confirmation process link is not working on your end. I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for further assistance.

     

     

    Cheers,

    Shella

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