Dashboard - Superannuation Payable

MYOB stuffed up the settings. Go into the Payroll settings and change the linked account from PAYG to Superannuation Payable. I have only just done this myself

Checking how much super is payable (myob.com) Follow this instruction.

Thanks, I think I’ve just changed it correctly. How long does it take for the dashboard to update?

Paul did it ever update on your dashboard? I'm having the same issue. $0 balance for superannuation payable on the balance sheet but not on the dashboard 

Hi Twiggy, no, it did not fix the issue. I basically just came to a decision that as long as I pay what I owe for super each quarter, I should be ok. Annoying though. 

Hey Paul, Thanks for replying. Yes seems like such an easy fix. I just transferred from Xero (which seems more user friendly) due to cost. Transferred 23/24 data and on the Balance Sheet superannuation payable is $0 but the dashboard still states I owe all superannuation accrued throughout the year

Hi Ian,

if you go into all the superannuation pay items (even though you dont/havent used them) make sure they are selected to your superannuation liability account rather than the default setting of myob being the Payg liaiblity account. hope this fixes your problem as I have just reallocated mine & it has made the superannuation liability amount on the dashboard the figure it should be :-)

This is still unresolved for me. I'm confused when the knowledgebase article, and the message  above says "all of the superannuation pay items". There is only one superannuation pay item, it is called superannuation guranteee. See attached. I've run the report and the number looks correct, but the dashboard is still incorrect.

Not sure what else to try, so frustrating. Has anyone else got this issue?

Thanks

Paul

Hi Paul,

For each item in the superannuation tab (whether you use it or not), you need to change the linked account. That means for each of "employee additional", "employer additional" ... and so on you need to click them and make the linked payable category the "superannuation payable" account because by default it is set to PAYG. 

Hope that helps

Thanks. I’ve updated and it’s made a massive difference, it’s gone from ~$31k to ~-$61.00. So still not quite right as the superannuation report shows ~$3.5k, but I’ll monitor for a few weeks and see what happens. Appreciate the post.