Hi MYOB,
We are not being warned when the same supplier invoice number is being entered into the system - leading to duplicate/overpayments to suppliers.
We migrated from AccountRight windows application and this worked fine.
Can you please confirm how we turn on the warning or if you need to fix this?
Thanks,
Calvin
I agree, MYOB push you to go online version "it's so much better" blah blah. It is not better than AR and missing so many features, duplicate bill numbers is a must, I have entered things twice so many times it's ridiculous, luckily I haven't paid them. I have one customer who doubles up on bills in AR and pays them twice, this "better" version would be a nightmare for her!!! Considering going to Xero.
Hi everyone,
We truly appreciate your patience and your effort in bringing this concern to our attention.
We want to assure you that we have informed the team about this post, and they are actively working on the issue. As per the latest updates, this matter is still being addressed. Once the issue has been fully resolved, updates will be provided in articles for better visibility.
In the meantime, if you need assistance with any other matter, please don't hesitate to create a new thread. We're here to help.
Thanks,
Genreve
hi Genreve, when will this be sorted? its astonishing how this isn't a "feature"!
regards,
Lena.
Hi calvinsy,
I appreciate your input and welcome to our Community Forum.
I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.
In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.
Thanks,
Genreve
Genreve_S wrote:Hi calvinsy,
I appreciate your input and welcome to our Community Forum.
I understand the value of having a warning system for duplicate invoice numbers to minimize errors. Currently, this feature is only available for the desktop version of our software. Your suggestion is valuable, and I recommend sharing this on our Ideas Exchange board. This platform is regularly reviewed by our development team, and it helps them understand the needs of our users.
In the meantime, if you need further assistance or have other concerns, don't hesitate to create a new thread. We're here to help.
this is fixed in the sales section so why cant it be fixed in the supplier section? we too have been raising this for months....common MYOB :manfrustrated:
Thanks,
Genreve
