Hi
Trying to download the server edition released yesterday 2025.11.
When clicking on the download link on the web page all I get is this.
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
</Error>
I can download the previous version just not the current one.
I am still experiencing exactly the same issue - been online to MYOB for over an hour, using team viewer and showing the MYOB operator the posts on this sight, with no resolution in sight.
Hi Princess_R
We have exactly the same issue as Tom_Walton900 with the Uh Oh across 4 different client's RDS servers with 2015.11 , we have cleared cache/cookies and checked trusted sites/ssl settings etc... 2015.10 works fine.
This is a wide spread issue, please raise this!
Hi Princess,
Just for your knowledge. the Uh Oh is happening to 14 different clients for us.
All different places, environments and servers. I find it hard to believe its just a cache or cookies things when this is coming directly out of the MYOB Account Right application on the desktop.
2025.10 was working fine.
Could you please raise this.
I have made another community post around it
Hi everyone,
Sorry about the hassle, and thanks for hanging in there. We had an incident earlier today where some folks on the newest AccountRight couldn’t log in, but that’s sorted now. That “Uh‑oh! The numbers don’t add up” message is usually down to a browser/cookies thing, a Windows setting, or occasionally a real data issues. Most of the time it’s fixed by clearing your cache and cookies, adding MYOB as a trusted site in Internet Options, making sure Windows is up to date, and trying a different browser or device. You can follow the steps I shared in this post, and also double‑check your computer’s time is synced to Internet time. If it’s still popping up after that, please lodge a support ticket via My Account or give us a call and we’ll dig in further.
Cheers,
MYOB
Something URL related again. the particular MYOB file will open from AR (Purple Icon) but when opening it from 2025.11 that installs from the MSI when you go to sign in to my.myob this comes ups...
Now getting this from that installer...
Thanks for letting us know Tom
Doesn't anyone check these links before going live with them.
Very frustrating
Link is working again!
I receive exactly the same message. So frustrating - have so much work to do too.
