Having to Authenticate everytime I log in.
Hi all, Since the latest update, every time I log in I am having to authenticate, and this could be four to five times within the 24 hour time frame. I thought authentication was only required e...
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Good morning Deb14
Thanks for the post, its great to see you back on the forum!
This was a bug/regression that came from our recent 2024.10 release of AccountRight
I'm pleased to confirm that we released a patch to fix this last night though and it shouldn't happen anymore
Cheers, Mike!
Hi Mike,
Thanks so much for your response, I am now not requested for the authenticator every time. Just curious, I have been having to log in every time, to get into clients accounts, even if I have exited only 5 minutes before, is this going to be the normal routine moving forward?
Deb
Hey Deb14
You can switch between files without having to login multiple times in the AccountRight desktop by selecting File > Open from the top taskbar. If you're using the browser, you can do this by clicking on your business name and selecting Switch business.
Thank you so much Amanda, I actually never knew this. Perfect solution for me.
Cheers
Deb
