Forum Discussion

Experienced User

24 days ago

Solved

Need to Confirm Company File x 2

Hi,

I have MYOB AccountRight Basic & need to confirm File ID's 2 & 8. The last four digits of my licence are 7240.

Is there a Self Serve - Confirmation process for MYOB AccountRight Basic?

Thank you

company file activation

Shella_A
23 days ago
Hi there WAnd,

If the self-service confirmation process link is not working on your end. I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for further assistance.

Cheers,

Shella

Doreen_P
MYOB Moderator
24 days ago
Hi there WAnd,

Yes, there's a self service confirmation process. You can check this link for detailed steps and more information.

Cheers,

Doreen
- WAnd
  Experienced User
  23 days ago
  Hi Doreen,
  I've tried the self service confirmation via the link you gave. However, I'm trying to confirm AccountRight Basics which does not have a Company File Code showing. It has a Build Number, Fingerprint & Checksum. Where do I find the Company File Code?
  Wendy
  - Shella_A
    MYOB Moderator
    23 days ago
    Hi there WAnd,
    
    If the self-service confirmation process link is not working on your end. I highly recommend reaching out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount for further assistance.
    
    Cheers,
    
    Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Find technical support and help for all MYOB products in our online help centre

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy