Process of cancelling MYOB subscription and changing file to read only for historical data?

Hi Mel3066,

To manage your subscription while keeping your file accessible in read-only mode for historical data, make sure to create a backup of your AccountRight file to ensure you have a copy of your data. You can find the steps on how to back up your file here.

Once you've backed up your file, you can manage your subscription by visiting this link or by submitting a support case via MyAccount for assistance with your concern.

After the subscription is canceled, your file will automatically be in read-only mode, allowing you to view your historical data.

Regards,

Sai

Hi Tia_MO,

Here’s the link to the online Read-Only offer terms: Read-Only offer terms. It keeps your transaction and attachment history accessible, but you won’t be able to edit the file.

Regards,

Sai 

Thank you so much!  Really appreciate the help. 😊

If only MYOB released their manufacturing module earlier, this is why we invested in another program, unfortunately before receiving MYOB release info.

Dear Sai

Does the local, read only backup version also include the scanned invoices?

Thanks

Hi TonyR1,

Thanks for checking. Just to clarify, if the file is being kept as a local read-only backup, that version won’t include the scanned invoices or In Tray documents.
 

Those documents stay with the online file, so the backup will still give you access to the company data, but not the online attachments. If you still need those scanned invoices, the best option is to download them while the file is still online, or keep online read-only access so those attachments can still be viewed and downloaded.

Regards,
Earl

Do you have a link to the online read only subscription?

Hi Sai, 

Thank you for that link. Would I still be able to download & print attached documents in the read only subscription if I needed to?

Hi Tia_MO,

Yes, you’d still be able to download and print existing attached documents in Read Only, provided your user access allows it. You wouldn’t be able to upload new documents or make changes to the file while it’s in Read Only.

Regards,
Earl