Forum Discussion

ivanangel's avatar
ivanangel
Member
1 year ago

very old MYOB version not able to confirm company file.

I have a branch in the far north of NZ. it has run on a very old MYOB Retail Basics standalone license for over 10 years. we have always been able to verify it offline, but now nothing works and the ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
1 year ago

Hi ivanangel,

Thanks for your post, and welcome to the Community Forum! To assist you with this, could you please send me a private message containing the following information? Thank you!

Serial Number.
Company File ID/Code.
Version or Build Number.
Full name and Email Address.

Looking forward to your response.

Regards,
Earl

  • Mabell's avatar
    Mabell
    Member
    1 year ago

    Hello Earl_HD

    I have the same problem - a very old version of MYOB and I need to confirm my company file. I have previously sent a private message to Princess_R but I am not able to find how to do that now. There doesn't seem to be an option to send a new message, or even reply to an old message. Could you help me with this please? Thank you.

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