MYOB is timing out on payroll processing... is there a problem behind the scenes... frustrated.. have started the program twice now with the same problem
Hi Teddy2015
I hear you're hitting a timeout issue with MYOB during payroll processing. From what I've seen, this timeout usually happens when you're trying to access a saved pay run. A quick fix could be to try starting a new pay run instead. That usually gets things moving smoothly again. Give that a shot and let me know how it goes. If you need any more help or run into any other quirks, just give me a shout—I'm here to assist!
Best regards,
Doreen
Payroll run is not saved..it's on 2 employees...and fails on Windows to stp...computer has been restarted twice..it has checked internet...
Hi Teddy2015
If you're still having issues with processing pays, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen
