Pay-day Super - Still processing

I processed my first payday super payment, 24.06.2026 - Money have been deducted from the bank account, however status PROCESSING PAYMENT? 

I have been going back and forth for several weeks, obviously it seems to be now working correctly however my concern is the 7-day turn around, and still we have PROCESSING PAYMENT.

I have attached example of what I see.

I have tried to get through directly to MYOB and this time of the year is virtually impossible.

I did get through last week, and was speaking to someone in the Philippine's who could not directly answer my question re - processing payment as she said they don't do pay day super there.  She said from her notes this would take a few days, here I am 6 days later and nothing has changed.

Welcome suggestions or feedback.

MYOB this would be great if we have status button, that show what stage we are SUBMIT > Request Received > Processing Payment > Payment Received > Cleared