Helen_Keegan
2 years agoExperienced Cover User
Pay Super Colonial First State FirstChoice Wholesale Personal Super
Hi
Having an issue processing the Super Payment for an employee. I have checked with Colonial and they say that everything supplied to them was correct (member number, ABN, etc). But I am getting the message: This fund can no longer receive contributions using Pay Superannuation. They did suggest dropping the first 3 numbers supplied by the employee to make it start with 011 which I did, but still received the same message.
Colonial First State FirstChoice Wholesale Personal Super
Spin/USI FSF0511AU
Fund ABN 26 458 298 557
The employee supplied a member number as: 001011********* as mentioned, I dropped the first 3 numbers, 001 but still didn't work
Thank you