Forum Discussion

finance1833's avatar
finance1833
User
2 months ago

Used Final Pay facility - superannuation incorrect

I followed the steps for Processing Final Pay in your Support documents. I used myob selected AL and AL loading headings. The AL Loading did not calculate superannuation. This is incorrect and in ...
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Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi finance1833,  

Thanks for your post. I would recommend on visiting this help page: Checking and adjusting superannuation . This page guides you through the areas you need to check, and how to adjust incorrect superannuation amounts.

Feel free to post again, we're happy to help!

Regards,
Earl

finance1833's avatar
finance1833
User
14 days ago

Hi Earl,

This is actually a MYOB Final Pay glitch.

It had to be reversed, the final pay calculated avoiding the MYOB Final Pay Option.

It has been escalated to your development team.

Regards

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    14 days ago

    Hi @finance1883, asd 

    Thanks for letting us know that it has already been escalated. If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

    Regards,
    Earl