FILE HAS CORRUPTED

Question

When I try to log in to the MYOB there is a error.

"Serious problem exist in this company"

"you may be able to recover the data contained in this file using tha ACCOUNTING RIGHT premier Optimisation Assistant"

If recovery is unsuccessful you must restore a previous backup of your company accounts right premier data

Please refer to help to learn more about the optimisation assistance

and How to restore from a previous backup.

What is the issue?

gavin12345 · Answer

Hi Susantha&nbsp;&nbsp;The issue is this file has been corrupted - usually caused by an interruption to MYOB while it is processing a transaction, eg power failure, network dropout, etc. If optimisation fails to fix, you need to restore and use backup or get the file repaired by MYOB or others such as FGH Tables. MYOB no longer support v19 and so may no longer repair such files.&nbsp;RegardsGavin

susantha · Answer

Hi Gavin, Our data backup is not done. Is only way to go for FGH table?

gavin12345 · Answer

Hi Susantha,&nbsp;Yes that is what I would recommend. See link here.&nbsp;RegardsGavin

susantha · Answer

Hi Gavin, We have recovered the file last week. MYOB Support desk optimized the data. then it was worked.&nbsp;but again same issue happens. I tried to optimized the data. but it not run. some thing like below.&nbsp;&nbsp;Do you know about this error- DM = (-3000-5049-7000-158)

gavin12345 · Answer

Hi Susantha&nbsp;&nbsp;This error means file corruption. If MYOB fixed, and this happened again, you need to look into what is causing this. Usually an interruption to MYOB while processing, such as power failure, network dropout, faulty network cable etc. You will need to get the file repaired again.&nbsp;RegardsGavin

Forum Discussion

FILE HAS CORRUPTED

Looking for something else?

Related content

Corruption in the MYOB account right file

Employees corrupt card file

Corrupted Employee Card

Foreign Currency - Receivables Reports Corrupted!

Corrupt employee card file

Corrupt PDF complaints

Item Export Data Corrupt - Recurring Issue

Corrupted ABA file