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MYOB AccountRight
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Coming Soon
Learn how we test new features and how to get involved. Discover what's in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Sales and purchases not recording
Hi all.. having a little trouble over last few days.. Sales and purchases delete entry when i press record. Invoice number stay the same as if i have done no entry.. but when adding new item via purchases it adds those. Any idea what goes on ? I have cleared the cache and tried bring up old file but the same happens when file upgrades. ? Please 🙏 help . Thanks heapsRecord Payment via Equity
I accidentallly paid an invoice from a personal account. Subsequently in MYOB I have created a Bill. However when I try to record payment from Owner Equity account, in the Bank Account dropdown menu I only have the option of 5 accounts none of which are the Owner Equity account. How do I pay the bill from Owner Equity account? TIA
Bank Reconciliation Scrolling
Hello This Month i have noticed the bank reconciliation window has changed. As i have hundreds of transactions in any 1 account, when I scroll to the end date and check the box the window SCROLLS BACK TO THE TOP and it is VERY VERY annoying! I then have to scroll all the way BACK to the bottom to keep reconciling EVERY SINGLE TIME. Why has this been changed? you used to scroll, match you transaction, tick the box scroll etc. This is very frustrating and has the potential for transactions to be missed, takes 5 times as long to reconcile bank accounts. Change it back!
GL Journals not recording
Please fix the issue with GL Journals not recording (per below). See attached I've been using AccountRight msi (offline version) for a number of years with a number of company files. The current version being used 2025.11 About 2 months ago I detected an issue with general journals not being recorded to the ledger (despite no error being displayed) For example:- I enter a journal > click "Record" I run the general journal for the date in question, and the entry just "recorded" is not there. This happens repeatedly and occurs across the different company files. I contacted MYOB support who provided a very onerous "fix", only to find the issue presents again. The "fix" involves:- backing up the company file, locating and deleting myob cache, deleting the company file, unzipping the backup file restoring the company file from the backup, adding the company file back to the library, opening the file to check a security setting, unchecking the security setting, exiting myob, restarting myob. This works sporadically, and when it doesn't work, I need to repeat the above until it does. This has become very frustrating, very onerous, administratively crippling, commercially inhibitive and unsustainable. Each time I enter a transaction I need to check it to verify it has been recorded, and if it hasn't, I need to carry-out the 10-step "fix" above. Something has changed with the myob logic in an update since 2025.3. This was the last version I had installed (prior to updating to 2025.11) that did not exhibit this behaviour. Does anybody have any news regarding this and when a fix is likely to be released? Thank-you. Regards, PeterGeneral Journals Not Saving
I've been using AccountRight msi (offline desktop version) for a number of years with a number of company files. The current version being used 2025.11 About 2 months ago I detected an issue with general journals not being recorded to the ledger (despite no error being displayed) For example:- I enter a journal > click "Record" I run the general journal for the date in question, and the entry just "recorded" is not there. This happens repeatedly and occurs across the different company files. I contacted MYOB support who provided a very onerous "fix", only to find the issue presents again. The "fix" involves backing up the company file, locating and deleting myob cache, deleting the company file, unzipping the backup file restoring the company file from the backup, adding the company file back to the library, opening the file to check a security setting, unchecking the security setting, exiting myob, restarting myob. This works sporadically, and when it doesn't work, I need to repeat the above until it does. This has become very frustrating, very onerous, administratively crippling, commercially inhibitive and unsustainable. Each time I enter a transaction I need to check it to verify it has been recorded, and if it hasn't, I need to carry-out the 10-step "fix" above. Something has changed with the myob logic in an update since 2025.3. This was the last version I had installed (prior to updating to 2025.11) that did not exhibit this behaviour. Does anybody have any news regarding this and when a fix is likely to be released? Thank-you. Regards, Peter
Migrating AccountEdge multi-currency to Business Lite
I have a small online store (it sells paper notebooks in the iPad age…) that has been using AccountEdge since around 2009. I buy stock in Euros and have used the multi-currency feature for purchases. There are probably a dozen purchases in Euros. Business Lite is the best fit for me, but my file can’t migrate because of the multi-currency transactions. Does anyone have a process for converting the multi-currency transactions to single currency? My accountant wants to move me to Xero, but it has a bigger learning curve and it’s a bit more expensive, so I’m debsperately trying to avoid it. Thanks for your help, Razzow to properly track FAB Ratibi card balance and salary entries in MYOB?
Hi everyone, I’m a student using MYOB to learn basic bookkeeping, and I also receive my salary through a FAB Ratibi card. I regularly check my Ratibi card balance to manage expenses, but I’m a bit confused about how this should be reflected correctly in MYOB. Since the Ratibi card works differently from a traditional bank account, I’m not sure whether balance checks and incoming salary credits should be recorded as standard bank transactions, payroll income, or another account type. I also want to avoid mismatches between the MYOB balance and the actual Ratibi card balance. If anyone has experience handling FAB Ratibi card salary records in MYOB, I’d really appreciate advice on best practices, account setup, and common mistakes to avoid.
Remove warning
Is there any way to disable the Receive Payments instead of Receive Money warning? Most of our customers pay a deposit for goods before they ship and therefore there is no invoice to apply the money to. The deposits are also in a foreign currency (USD) so we process them all at the end of the month when we know the average exchange rate that we're going to use for the month. Is there a way to turn off the warning as it's extremely annoying when we can receive over 100 deposits a month.
