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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
ATO error code CMN.ATO.PAYEVNTEMP.000372
Hello, Can anyone help me with this payroll issue please. I paid a staff member a lump sum as an under payment for a few weeks, but put on the wrong lump sum e. I have since corrected this, but now I can't delete the lump sum e it says. However I have deleted it from the staff member but it comes up each week with this error below. I am now unsure how to fix this, as it just said to delete the allocated pay item, but since I can't I am now unsure how to fix this? financial year error: lump sum financial year is invalid (ATO error code CMN.ATO.PAYEVNTEMP.000372) Thank you!
Timesheet approval failed. Unable to approve timesheets.
I am having trouble approving a timesheet for an employee. It is only one out of the 5 logged. I have successfully approved 4 others for this employee Timesheet approval failed. Unable to approve timesheets for ************. I have logged out and back in to MYOB and MYOB Teams. I have deleted timesheets and reentered them and am still getting the error. I have removed employee from MYOB Teams and readded them and still getting the error.
How to include weekend hours to annual salary
Hi everyone, I've noticed that the annual salary on the payslip is only calculated from the base hourly rate by the weekly hours, which is not reflective of the annual salary as it doesn't include the regular weekend hours which have a different rate. On the payslip, the gross pay displays $1,373.60, so the annual salary should be $1,373.60 x 52 = $71 427.20, but the payslip displays $59,529.60 as the annual salary, which is reflective of $1,144.80(weekday gross) x 52. In the employee's card, I had already made sure that the saturday wage pay item had been added to the standard pay tab with the regular hours entered as well as selected the saturday wage pay item in the wages tab as well, however the annual salary does not change despite anything I do. Is there any way to fix this? Thanks
very very slow program
we have been using various myob programs now for 29 years we recently changed from premier 19 to account right - its like watching the grass grow! soo slow we have had out IT guy go over everything and all is functioning as it should What is the answer? as the daily workload is taking much longer than with premier 19
inventory item sell value changes
we are just moving from old disc style MYOB to online, Trying to change item sell value but it keeps coming up with ( 'Items per selling unit' cannot be edited when an item has been used in a transaction.) can change either one at a time or dump new sell prices on disc MYOB!!!!!!!! have tried to read how to change online so I can do it but there is no answer, the only thing MYOB say is you cannot change, so what happens when every 6 months we have a price increase with thousands and thousands of items!!!!!!!!!! If i have to make up new inventory cards for thousands of items when would i have the time to do so when MYOB states sorry this item card already exists!!! Why can i change any sell value on old style disc but not the on-line!!!! SHOULD'NT IT BE THE SAME EITHER WAY! If we cannot change sell values on cards then MYOB is no use to us. You offer a inventory section so it should work! You can not make up new item card if that item code has allready been in use (Active or non active) how can we dump new sell prices over if MYOB rejects them all. Companys have price increases all the time so what and how can this be rectified. MYOB old disc style works great but this on-line has a lot of flaws. I changed one sell value on old style and then opened up on-line MYOB and it changed the value correctly so why can it not be reversed and done the same from on-line to disc style!!!!
Delete invoice
I want to delete an invoice but the Ai answer says there should be a delete option when I click on an invoice 3 dots and there is no option presented to me....only to refund payment or in my case of creating an invoice with no payment received I have no option to delete or refund. Seems my only option is to delete the customer altogether which is not what the Solo Ai here is telling me are the answersHow can I set a default Packing Slip template when Orders are printed under Setup → Preferences?
I am trying to work out how to set a specific customised Packing Slip template as the default form that prints automatically when Orders are printed using the “Automatically Print Packing Slips When Orders Are Printed” option in Setup → Preferences. I can select my customised Packing Slip under Customise Forms, but I cannot see any option to set it as the default form for this automated printing process. Could you please advise how to assign a customised Packing Slip as the default template used when Orders are printed? Any advice or suggestions please?
