Recent Posts & Replies
- 34Views1like4Comments
Item Information Page Missing clickable arrows
Good afternoon I used to be able to see the blue clickable arrows in the items information page which takes me directly to the items register, see snippet below, first snippet is from my desktop and the second snippet is from my colleagues. Have I accidentally switched a setting off? How can I get this setting back?IdaS113 hours agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency7Views0likes0CommentsSuper Payment returned /change of fund
I have just had a super payment for June returned because the employee has changed super funds. I have updated her details with the new super fund but I have no idea how to pay the amount for June owing to her to her new super fund. I also have no idea what to do with the super returned . Is there a way to manually pay her new superfund for the June month and balance that with the amount that has been refunded ?? In a world of hurt here!!!!2Views0likes0CommentsImporting GL payroll from ADP
I have moved my payroll to ADP which includes staff pays, super, and PAYG. ADP have provided General Ledger Data Files of the transactions (TXT) with the MYOB GL codes I provided them. How to I import this information into MYOB so that I can reconcile all the payments and run reports? Thanks25Views0likes2CommentsDeleting a payment as opposed to the reversal method
HI I have a payment that went into undeposited funds and then into the bank. I want to delete the payment so I can put it back into undeposiited funds and marry it up with others to reconcile with a bank feed. I have gone into the bank register and tried to delete it but it only gives me an option of reverse the payment. When you do that it sends it back to undeposited funds as a negative. Can anyone assist with how I can accomplish what I need to do in thi situation. Thank you Shirley92Views0likes2CommentsMYOB got itself confused
Looks like during the month of May, until I pulled the plug on OIP, MYOB decided to add all payments into the undeposited funds account instead of my transaction account even though it was assigned to do so in the preferences... Upon trying to edit and fix this snafu , I'm told that I can't edit transactions from a previous financial year even though technically it's still the same financial year (its the 29th of June) Lucky I'm finishing the year off manually. Oh, and does anyone have problems with the search function not working intermittently? Some days it won't anything even if I type in the invoice number. Just as well I got a 50% discount for the next year, the basic functions aren't even working reliably.Solved28Views0likes1CommentHow to post on our Community Forum
Hey everyone! Happy Friday. Sharing a quick guide on posting on our Community Forum to help you get the best response! To make a post, you'll want to navigate directly to the board that relates to your question. If it's regarding one of our products, you'll be able to click ontoProduct Help & Ideasfrom the home page and select the relevant product. From there, select the board your question relates to: and you'll be able to selectCreate a Poston the top right! When posting a question, include these points of information so others can understand what you're unsure of and respond accordingly. What are you trying to do in the product? Where are you getting stuck? Are there any error messages coming up? Include relevant screenshots. Feel free to reach out if you have any further questions! Hope everyone has a great weekend. Cheers, Amanda.800Views3likes16CommentsTPAR
Hi, Happy EOY We are specified as Builder Constructions for TPAR purposes. I understand i need to report on sub contractors who do work on our behalf. but what about builders and subcontractors who do work on OUR building? ie replaced our roof gutters. Are these transactions required to be part of TPAR? Thanks all.5Views0likes0CommentsUSER ACCESS
I have created a new user access, but I have noticed that a silouette shape of a person with a quotation marker is now appearing next the their name in Manage Users window - can anybody explain to me what this means as no other person including administrator has this and the user is being removed from areas of assess everytime they log in?13Views0likes1CommentUser cannot Record and Process payrun
Hi, we have two users, both on Desktop AccountRight, both with full Accountant/Bookkeeper access, but only one of them can do a full payroll pay run. The other one get the to the Employee Pays part of the Process Payroll screen, and can only Save & Close, cannot press the Record button (greyed out). What is going wrong here? Regards Damien5Views0likes0CommentsMYOB Team setup not sending invite email
Currently trying to setup MYOB teams to test the App and timesheet functions. When setting up approving manager and staff it's not sending an email invite to install the app. I think the initial problem was I was not logged in as 'owner' when initially trying to set up and I initially added some staff names as Admin. However, now logged in as owner it's still not sending invites when I invite staff. The website also doesn't seem to allow deleting of staff and setting up again which may be part of the issue. Have tried deleting location and setting up approving manager + staff again but still no luck. Get a message that invite has been sent - but nothing. Any ideas? Thanks.44Views0likes6Comments- 246Views0likes2Comments
Salesperson
Why cant you add a salesperson to the orders, quotes, sales on the web browser version. Alot of businesses want this function that was in AR and its not available on web. This is a very useful field to help businesses track sales by employees. Please look at this seriously as people have been suggesting this 9 months ago and you still havent brought this feature out.1View0likes0CommentsMYOB Statements confusing - need help asap
Im using MYOB Account Right and my statments are confusing all my customers. I have all customers set up as Number of Days after EOM, then balance Due 30. When I print the statement for example for end of June, the statement shows May and June as June overdue only but I can clearly see May is oustanding and statement shows May not overdue. Please help as I am getting some very frustrated customers.6Views0likes1Comment