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MYOB AccountRight
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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.Start Card File Search after clicking enter
Desktop Stop auto searching as you type in the card file. When the customer & supplier list is large, auto searching just slows everything down. Change to search after clicking enter. Also stop searching the words "Customer" & "Supplier" under the Card "Type" field.
very very slow program
we have been using various myob programs now for 29 years we recently changed from premier 19 to account right - its like watching the grass grow! soo slow we have had out IT guy go over everything and all is functioning as it should What is the answer? as the daily workload is taking much longer than with premier 19
Onboarding issues
AccountRight Is there an issue with the onboarding? I've had 2 issues that I'm dealing with: On Monday new employees completed their onboarding, however, there was no option to print the PDF of the information they supplied. I contacted MYOB via the online support, was advised there was a glitch and was fixed. Had a few more new employees complete their onboarding yesterday and that was fine, the PDF option was there. However today the same issue is happening? The next more worrying issue is we have quite a few employees on work visas. They have completed their onboarding correctly by selecting the tax option "Working holiday visa", however in MYOB the tax table option has defaulted to "Tax free Threshold". I couldn't resolve the issue via the online support and rang the help line this morning. They have uninstalled and reinstalled MYOB and advised this will fix the issue. I hope it does, I won't know until I have a new employee on a work visa... I'm wondering if I'm the only with these concerning issues?
ATO error code CMN.ATO.PAYEVNTEMP.000372
Hello, Can anyone help me with this payroll issue please. I paid a staff member a lump sum as an under payment for a few weeks, but put on the wrong lump sum e. I have since corrected this, but now I can't delete the lump sum e it says. However I have deleted it from the staff member but it comes up each week with this error below. I am now unsure how to fix this, as it just said to delete the allocated pay item, but since I can't I am now unsure how to fix this? financial year error: lump sum financial year is invalid (ATO error code CMN.ATO.PAYEVNTEMP.000372) Thank you!
Timesheet approval failed. Unable to approve timesheets.
I am having trouble approving a timesheet for an employee. It is only one out of the 5 logged. I have successfully approved 4 others for this employee Timesheet approval failed. Unable to approve timesheets for ************. I have logged out and back in to MYOB and MYOB Teams. I have deleted timesheets and reentered them and am still getting the error. I have removed employee from MYOB Teams and readded them and still getting the error.
How to include weekend hours to annual salary
Hi everyone, I've noticed that the annual salary on the payslip is only calculated from the base hourly rate by the weekly hours, which is not reflective of the annual salary as it doesn't include the regular weekend hours which have a different rate. On the payslip, the gross pay displays $1,373.60, so the annual salary should be $1,373.60 x 52 = $71 427.20, but the payslip displays $59,529.60 as the annual salary, which is reflective of $1,144.80(weekday gross) x 52. In the employee's card, I had already made sure that the saturday wage pay item had been added to the standard pay tab with the regular hours entered as well as selected the saturday wage pay item in the wages tab as well, however the annual salary does not change despite anything I do. Is there any way to fix this? Thanks
