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Coming Soon
Learn how we test new features and how to get involved. Discover what's in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Entries on 31/01/2026 not working
We are posting entries (invoices and Credit notes in AP/AR) to clear balances in some client accounts and we are having the following issues: Some invoices posted to 31/01/2026 are not included in the total owed by the client when you open the sales register in "Open Invoices" When we create a credit note on 31/01/2026 to apply to invoices/sales, the process works well and all invoices are cleared. But when you run a Receivables Reconciliation report or a Payables Reconciliation report for 31/01/2026 the balances shown in the reports do not reflect the fact that the invoices have been cleared. Is anyone else having this issue?
Duplicate entries in Bank feeds
Hi team, I have duplicate entries in both bank accounts (from different banks) in the bank feeds. Is anyone else having this issue? Aside from "hiding" the transactions, how can I make fix this? It's definitely not a bank thing, I've checked both banks' internet banking and there's definitely no duplicates in the actual accounts... TIA for any help you can provide! Cheers, Rebecca @ SASTA.Release 7.7 brings two new ways to save time on your invoices
2 MIN READ Solo’s latest update delivers two big time-savers, along with a little bonus if you’re working with equity records. Update your app to unlock what’s new. Saved notes for invoices Save and reuse invoice notes — add your go-to messages, policies or thank-yous in just a tap. If you regularly include the same thank-you message or terms on your invoices, this one’s for you. Head to More → Invoice settings → Customer notes and save up to 10 notes you can drop into invoices whenever you need them. You can now: Create and save up to 10 invoice note templates Pick from your saved notes when creating or editing an invoice And, if the inspiration strikes, add a new saved note on the fly while working on an invoice Why Saved notes matter Previously, notes were one-and-done, but now, with Saved notes, you can: Save time and get invoices out faster, with one less admin thing to think about Deliver consistent, professional messaging every time, whether it’s a repeat client or someone new Less admin. More momentum. Copy invoice Copy invoices in seconds — perfect for repeat or similar jobs. No more starting from scratch. Doing similar work for the same client again? Find the invoice you want to reuse from Money in » Invoices and tap […] → Copy and we’ll generate a brand new invoice that gives you a head start with the key details pre-filled. We’ll pre-fill: Customer details and address Line items including descriptions, quantities, pricing, tax and categories Invoice notes GST setting, inclusive or exclusive What gets refreshed New invoice ID Issue date set to today Due date recalculated based on original terms. If the original had a custom due date, we default to today + 7 days Payment settings: your new invoice will use your current business payment settings, which means no outdated PayID, direct deposit or Online Payments details hitching a ride from the past It’s the same structure, just without rebuilding it from scratch. Equity categories for manual records Previously, equity categories such as owner contributions or drawings could only be linked to records created through connected accounts. Now you can link manually created income and expense records to your own equity categories too. Solmates told us they wanted more flexibility here, and we’ve made it happen. Update to version 7.7 today! Update your app via the App or Play Store, take it for a spin, and let us know what you think. If anything feels off, jump into More → Chat with us and we’ll sort you out. Now go forth and invoice like the organised legend you are.AccountRight Single Sign-On EAP
We’re rolling out Early Access for Single Sign On (SSO) in AccountRight. We've selected a small group of users who will be participating in the early access program, if this is you, you’ll see a smoother sign in experience between the desktop and browser. Sign in once to move between desktop and browser Your email address is pre-filled on login screens Works with your preferred password manager Here are a few extra details about how it works: Single Sign On is only available for online files, so your file will need to be online to access this feature. Works with your default browser and password manager You can use password managers that are enabled in your default browser for both desktop and browser sign in. When you sign in from AccountRight, it will automatically open and use the default browser set on your computer. Supported browsers are Chrome, Firefox and Edge. Inactivity timeouts Inactivity timeouts still apply to browser session – you’ll be signed out after 30 minutes of inactivity. If you’re logged into both the AccountRight desktop and browser at the same time, each session operates independently. Being active in desktop doesn’t sign you out of the browser (and vice versa), and the inactivity timers for each session are separate. Single sign-out isn’t available yet. You’ll still need to sign out separately from both the desktop and the browser. If you have any feedback or questions, feel free to leave a comment below – we’d love to hear how the new sign in is working for you.
very very slow program
we have been using various myob programs now for 29 years we recently changed from premier 19 to account right - its like watching the grass grow! soo slow we have had out IT guy go over everything and all is functioning as it should What is the answer? as the daily workload is taking much longer than with premier 19Vote for Quotes!
Hey Solmates! 😎 We’ve seen a bunch of you asking if you can create quotes in Solo. Right now, that’s a no-go—but that could change! 🚀 If this feature would make your life 100x easier, smash that vote button and drop a comment! 🗳️💬 Tell us how you’d use it, what you’d love to see, and why it matters to you. The more votes it gets, the closer it gets to landing on our roadmap. Let’s bring this to life! ✨
MYOB invoice e-mail transparency.
On the 20th of the 1st, I created and sent an invoice with a payment date of two weeks. There's no log of the client opening the first e-mail. The invoice log shows that on the 31st of the 1st the invoice was e-mailed again, which was immediately read by the client. This wasn't sent by me, as I have no two-factor authentication e-mail from that day. Why did MYOB send the e-mail a second time, 11 days later? Is it possible that there was an error on MYOB's end, and the first e-mail never sent, so the system has picked that up and tried to quietly rectify the issue?
Entitlements (A/L & P/L) short on pay slip & reports
When I process payroll for my companies employees, if they work a full standard week; they accrue 2.923 of Annual Leave and 1.462 of Personal Leave. This does not display on their pay slip. It only shows 2.92 and 1.46. This is incorrect. How can I fix this in MYOB so the pay slip shows the exact amount they have accrued per pay week and YTD? Also, the entitlement reports (balance and detail) both only show the 2.92 and 1.46 instead of the actual accrued amount as per the pay run, which is 2.923 and 1.462. How can I fix this also?Negative pay run not showing to match
Hi, I am having trouble matching a bulk payroll payment to the corresponding payroll transactions. I processed 3 weeks of pay runs for two employees, all on the same date. After I posted them, I realised I had accidentally included the base salary in addition to the annual leave for one employee for one of the pay runs. I then processed a separate negative pay run for the salary amount on the same date. For context, we process these through the chq payment method and manually enter the payments into the bank. What was loaded to the bank was the total of the 6 payroll transactions, less the negative pay run. This amount has now come through to the bank transaction screen but when I try to match to the existing records, only the positive pay runs appear. The negative pay run is not showing to match against. All 7 records are showing on the reconciliation screen and are all coded to the chq payment method. I am looking for advice on the best way to manage this please. Should I just tick these on the reconciliation screen and have the bank transaction deleted? Or is there a better way to code the bank transaction off? Thanks in advance.
Issues with MYOB Teams
I am unable to approve timesheets for two employees, both for the same day. Every other day has approved. I have tried deleting the times they have entered, and re-entering a timesheet. This makes no difference. We are also getting employees reporting that they are unable to view submitted timesheets in the app. This is leading them to think that they haven't submitted the timesheet, and doing it all over again. It shouldn't let someone submit two timesheets for the same day!
