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MYOB AccountRight
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MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.
New Zealand Payroll and Tax
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MYOB App Marketplace
Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
Times entered by employees not converting to overtime
Hi all, I seem to be having an issue. When an employee puts in their hours, it is not converting to the appropriate overtime and only coming through at the base pay rate. We pay OT before 7am, after 6 pm and on weekends. We have the different ids set in the system but they are not converting over into the timesheets and payruns. Is there somewhere I can set the overtime hours so they transition through onto the timesheets? (Hours submitted by employee) (How they are showing up on the timesheet) It should be entered in as 1 hour base and 4 hours OT Thank you.
MYOB freezing
Since the upgrade a few days ago my MYOB freezes a few times a day. Regardless of what option of choose: close MYOB, wait for it to respond etc it will just hang. I have to use Task Manager to exit. It does not seem to be specific to an area that I am working in. This is very time consuming, is anyone else having this issue? PaulaMYOB AccountRight Command Centre Changes
1 MIN READ The Command Centre will be available to all AccountRight customers in the May release. Following an extended early access program, we've taken on board feedback around the design and have implemented these changes in the final release. This update is part of our commitment to continue investing in and improving the AccountRight desktop experience. The updated Command Centre is designed to make navigating through AccountRight smoother. The new buttons are all about reducing friction. Instead of digging through menus or clicking through multiple screens, users can now jump straight to key tasks - like allocating bank transactions or reviewing overdue invoices - with a single click. It’s a small detail, but it makes a huge difference, especially for clients who are short on time or only log in to do one or two things. By lowering the effort it takes to complete these repetitive actions, you’re spending less time navigating, and more time doing. You can find more information about the update and these changes here! Update 16/5: Hey everyone, quick update. We've heard some feedback that the dynamic tiles on the command centre aren't updating properly. We've introduced a refresh button on the command centre that you can click for the dynamic tiles to update. If you continue to experience an issue you can reach out to the team for further assistance from your My Account Dashboard. Cheers, Amanda.
Import while specifying Tax amount
I tried searching the asked questions already and didn't find someone asking the same question. I have a couple payments from an eftpos provider almost daily, and it's a pain in the butt entering them manually into MYOB as a receive money transaction split into 4 lines. Ideally I'd like to be able to use an import template to be able to make it quicker because then I'd be able to do multiple days in the same upload. The issue here is that the provider is quite often out with GST by about a cent, which means that if I upload with just GST flagged, the GST that MYOB calculates will be incorrect, and I'd like to avoid having to go to each day and manually adjusting the GST amount - especially as we are expecting to be having more of these eftpos terminals come online! Is there a way to have GST flagged in the import journal, while specifying the amount the GST should be? I tried a few ways and it always said the import was unbalanced. Any help would be greatly appreciated!
Supplier Due Dates
I've recently discovered some of the due dates that I've set for supplier payments show up incorrect when I do a payables reconciliation report. IE: In the supplier card file I have set a payment due date (In a given number of days) example 7 days. But when I generate the reconciliation report to make my payments it shows up as EOM following month. I rely on these due dates to make sure I pay each supplier on time. I can't work out why this has changed, as it has always worked perfectly in the past. I've looked through the card file to see if I can figure out what has caused this to happen but I've got nothing. I've also gone into report set up preferences & nothing has changed there either. Any help would be appreciated. ThanksAmazon Seller Fees and Inventory
Hi there, The company has started selling products on Amazon. They charge a monthly fee of $54.94 When you sell products, they then deduct the seller fee amount from the total they are sending you for the product purchase. I record Inventory in MYOB so want to Invoice Amazon, and then receipt the payment. How do I record the seller fees that have been deducted? Thanks!MYOB Test Environment
Hi, I’m hoping someone can help. I submitted a request to MYOB for a callback but didn’t receive a response, so I thought I’d try here instead. Does MYOB have a test environment available? I’m in the process of setting up new cost centres and would like to test them before pushing to the production environment. Ideally, I’d like to post some sample transactions to confirm everything is working as expected before going live. Thanks in advance! Sri
When matching out goings from bank do I need a receipt?
When matching transactions through Connected Accounts, to my expenses, I am wondering if you need to upload a photo of receipt as well? Or do you only need a receipt if not using your connected account. I don’t want to double claim the money going out.
