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Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
Online Invoice Payments
Hello! I would like to cancel the "Online Invoice Payments" function on my subscription. We choose not to use it and don't want to pay this extra charge that we get Invoiced for every month. I filled out an online support form but it did not want to submit my request for help and kept on saying something went wrong, try again. Is there some way I can change the preferences on my account to exclude this? I simply can't call the support line and hold on for 2 hours at this stage. Thank you.
How do I duplicate an invoice in Myob solo?
Hi, how do I duplicate an invoice in myob solo, so that when I am sending another to the same customer next month, I don’t have to waste time typing out all the items and details again ? I want to be able to duplicate a previous invoice then just quickly change the dates of various items and send it. Thanks
employee pay should be cash but was marked as electronic
Whilst doing a bank rec I discovered a new employee had changed their pay details to electronic instead of leaving it as cash when onboarding. I now have their pay for the month of June sitting in the 1-3000 electronic clearning account. I have already finalised the end of year payroll for the ATO and I'm about to do another payrun today. I'm hoping there is a simple way to correct this without involving the ATO and the STP?Trouble reinstating Advisor with access removed
I had an advisor a while back and had removed their access when their access was no longer required. I'm trying to reinstate the advisor but I haven't been successful. I have tried adding them as a user but I get the same message: " There is already a user with this email. Enter a different email." My advisor doesn't have a different email. I want to re-add this account with that specific email address. How do I do it?
Importing Invoices to MYOB Business
Hello, We have a new CRM system and we need to export invoices from the CRM to MYOB Business. The developer has asked me for a sample file, however there is none for invoices. Does anyone know if we are able to just import using .CSV or does it have to be a .TXT file and how to get a template for this? See attched image of the only options for templates. Your help would be amazing as I have called MYOB support 4 times and I think I know more than they do...So frustrating... Bec
Unable to send invoice
I have recently started using MYOB solo , I emailed off about 6 invoices last night and then I was unable to send any more . Is there a daily limit ? Tried again next morning and was able to send 1 more but then same message appeared “ Unable to Send “. Any idea on why this is happening
