Software not running properly?
Recent Posts & Replies
MPower
Hi, we have recently started using MPower to enter jobs and control inventory. When invoicing through MPower and exporting to MYOB how do you keep track of what's going in a cost centre if there is no cost centre in MPower. They only seem to have an item number that you can enter but will that go over as a Cost Centre in MPower?
TFN for foreign resident interfering with Super payment
Hi I had a staff member who only worked a few shifts. He is a foreign resident with no TFN. As per the ATO website, I used the TFN 111 111 111 and processed his pay and he paid the higher tax rate. When I go to process his super I get the error saying 'You need to enter a valid Tax File Number for this employee'. He never gave me a tax file number and how he's left. He is using his own superfund - not the business nominated fund. Is there a way I can process his super payment? Thanks in advance
Somethings gone wrong & AccountRight needs to close
Hi, I am getting the following error when trying to access a card file of one particular employee, can anybody help? AccountRight Application Error Report ===================================== Application Version: 2024.11.1.12 Application File Version: 2024.11.1.15 Incident Id: 60d9cf31-8c61-474c-9efd-cf1dab2b3461 Time: Wednesday, 22 January 2025 12:29:33 PM Code: Unknown (0) Message: (Unknown): ShowUIView(CardDetail,...,...) Stack Trace ---------------------------------------- 1 : MYOB.Huxley.API.HuxleyApplicationException ---------------------------------------- MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(CardDetail,...,...) ---> MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 2291 at mscorlib!0x06005858!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at mscorlib!0x06005863!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3 at Huxley.Service.Gateway!0x06001a44!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments) at Huxley.Service.Proxy!0x0600033d!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0 at Huxley.UI.Decorators!0x06002b16!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54 at Huxley.UI.Model!0x06004126!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0 at Huxley.UI.Model!0x06003b7e!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60 at Huxley.UI.Model!0x060038da!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34 at Huxley.UI.Controllers!0x06002296!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0 at Huxley.UI.Controllers!0x06001156!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33 at Huxley.UI.Forms!0x06001906!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63 at Huxley.UI.Forms!0x06003484!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9 at Huxley.UI.Forms!0x060034e0!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228 at Huxley.UI.Forms!0x060034dc!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa at Huxley.UI.Forms!0x0600310d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122 at Huxley.UI.Framework!0x060000f7!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88 at Huxley.UI.Framework!0x060000f6!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1 at Huxley.UI.Framework!0x06000116!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a --- End of inner exception stack trace --- at Huxley.UI.Framework!0x06000116!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3 at Huxley.UI.Forms!0x060017a7!MYOB.Huxley.UI.Forms.Cards.CardsGrid.OnCustomNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, BeginNotificationRefreshMethod refreshMethod) +0x0 at Huxley.UI.Forms!0x0600349a!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.RaiseNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, Boolean causeRefresh) +0x33 at Huxley.UI.Forms!0x060017dd!MYOB.Huxley.UI.Forms.Cards.CardsGrid.LaunchDetail(UICardSummary editCard) +0x3b at Huxley.UI.Forms!0x060017b3!MYOB.Huxley.UI.Forms.Cards.CardsGrid.grdvCardsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x16 at Huxley.UI.Controls!0x0600068e!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21 at Huxley.UI.Controls!0x060006b2!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xe8 at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19 at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7 at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22 at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33 at System.Windows.Forms!0x06000f02!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2 at System.Windows.Forms!0x06000f12!System.Windows.Forms.Control.WndProc(Message& m) +0x62c at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67 at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb at System.Windows.Forms!0x0600573c!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0 at System.Windows.Forms!0x0600573f!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e at System.Windows.Forms!0x06002df5!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25 ========== MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1 MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1 MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1 MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:288a1dbb991746f0bcc50711b260462a; A:1 MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:43bb73f49447467eb84c5877879ac7e2; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:50bb00e1fc964ba58f64f37c5cf6c8e8; A:1 MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a4b55694200449668df3d13067f523f9; A:1 MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:9812d592b9694441986a6e4e4cee44ca; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:43f42c3a57144a1fa4b81a15dd266ab2; A:1 MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:4fe160069a314d99a64fab80a6f96c3d; A:1 MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:48438328486849cab17fc0c7c48d7011; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:36a465b7216448f38a03670a0aee4776; A:2 MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:d9724af31ab148cd9f226cdd5b3e05d1; A:1 ---------------------------------------- 2 : MYOB.Huxley.API.HuxleyApplicationException ---------------------------------------- MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 2291 at mscorlib!0x06005858!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27 at mscorlib!0x06005863!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3 at Huxley.Service.Gateway!0x06001a44!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments) at Huxley.Service.Proxy!0x0600033d!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0 at Huxley.UI.Decorators!0x06002b16!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54 at Huxley.UI.Model!0x06004126!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0 at Huxley.UI.Model!0x06003b7e!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60 at Huxley.UI.Model!0x060038da!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34 at Huxley.UI.Controllers!0x06002296!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0 at Huxley.UI.Controllers!0x06001156!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33 at Huxley.UI.Forms!0x06001906!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63 at Huxley.UI.Forms!0x06003484!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9 at Huxley.UI.Forms!0x060034e0!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x228 at Huxley.UI.Forms!0x060034dc!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa at Huxley.UI.Forms!0x0600310d!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122 at Huxley.UI.Framework!0x060000f7!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88 at Huxley.UI.Framework!0x060000f6!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1 at Huxley.UI.Framework!0x06000116!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a ========== MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:288a1dbb991746f0bcc50711b260462a; A:1 MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:43bb73f49447467eb84c5877879ac7e2; A:1 MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:50bb00e1fc964ba58f64f37c5cf6c8e8; A:1 MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:9812d592b9694441986a6e4e4cee44ca; A:1 MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:43f42c3a57144a1fa4b81a15dd266ab2; A:1 MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:4fe160069a314d99a64fab80a6f96c3d; A:1 MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2024.11.1.12, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:48438328486849cab17fc0c7c48d7011; A:1 MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:36a465b7216448f38a03670a0aee4776; A:2 ----------------------------------------
ITEM Importing not working
Hi All, I am trying to import 100s of new items. I ran into the 30 character limit problem so have once again exported the item list and reduced all item codes and descriptions down to 30 characters. I've tried importing this new file multiple times and it is just straight up not working. Do I need to attach the error file? It says 240 items imported with warnings but they don't show up in Accountright.Bank Feeds
After a software update my bank feed does not seem to work or misses transactions which entails extra work to import and reconcile transactions. I tried to update bank feeds this morning it only bought up transactions to 20November. I cannot download any other transactions since that date although there are plenty. This is not the first time this has happened and it seems to occur after the software has been upgraded. Not being able to use bank feeds considerable detracts from the benefit of using this program. Is any body aware of a quick fix?
MYOB AccountRight Plus & MYOB AccountRight Premier
Hi Team. Currently I am using AccountRight Premier but want to downgrade to Account right Plus. I don't use multicurrency and stock.- Is there anything else i should be aware of. As we do Job Costing, and attach some big files to the jobs, my question is how do MYOB charge for data use.
Applying a Credit Note when receiving a payment
Hello, I am in need of some help with receiving the following payment below is the remittance advice we received. The credit note 8958 of -97.41 is unable to be applied when receiving payment it will not show up I can only apply amounts above apart from the credit note. Is this because I need to apply this to a sale or does this mean the amount has reduced the overall amount paid i am very confused and how do i record it??
