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Solo by MYOB
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Recent Posts & Replies
Can't connect bank in SOLO
Hi there, Whenever I go to connect my bank in SOLO i get this error ( see image) i havent even had a chance to input my banks detials. I thought maybe its because I had an inactive subscription with MYOB but im not sure. Can someone please help? Thanks5Views0likes0CommentsPayroll transactions not on general account for bank reconciliation.
I'm finally catching up on my bank rec's from 2023 ( yes i know) and my payroll entries are not listed on my general account to reconcile my bank account. They are listed under electronic clearing account. How do i get them to my general account without having to delete and re-enter?8Views0likes0CommentsMYOB not letting me lodge current period BAS
Hi, I am trying to lodge my BAS and MYOB is trying to lodge the Oct - Dec BAS which I have done and have a saved copy of it. When I first logged in to do it MYOB was showing this as complete but then proceeded to do the previous period. Does anyone know a workaround or why this is happening?5Views0likes0CommentsNotice to Commission
Hi everyone, I’m preparing a client’s income tax return for the year ended 31 March 2025 in New Zealand and need to submit a "Notice to Commissioner" under section CX 17(4B) of the Income Tax Act 2007. This notice relates to the client’s election to apply (motor vehicle expenditure rules) instead of the FBT rules, as two vehicles have been made available to shareholder-employees for private use. I’m using MYOB Practice to file the return but can’t seem to find an option to attach or submit such a notice along with the return. Could someone please advise: Is there a way to upload or attach a supporting letter/document like this in MYOB Practice? Appreciate any guidance on this. Thanks in advance! Jerry Wang4 days agoPlace MYOB Practice Manager / Document ManagerMYOB Practice Manager / Document Manager8Views0likes0CommentsRejected Electronic Payments
I did an electronic payment but it was rejected a few days letter and the amount returned to my bank account. When I look up how to fix a rejected electronic payment, it shows me how to do it in MYOB Account Right by going to the Edit menu and choose Reverse Payment, but I cannot see how to do this in MYOB Business. Would anyone please be able to direct me on how to do this using MYOB Business? Thanking you, Narrelle22Views0likes1CommentCustom Report date defaulting to 2020
Hi, We run many weekly custom reports through AccountRight. Every time we run these reports, the date defaults to 4/05/2020 to 08/05/2020. (see photo attached) For each report we have to change the date to the desired date range and it would be so much easier if there was a way to save the date to the last time the report was used (eg. If we ran the report on 14/02/2025, next week when we select custom reports, all we have to change is the DAY part. How can we do this?17Views0likes1CommentRemittance Advice supplier field error
I have added a new supplier and the setup all looks fine. However, when I try to send a remittance advice instead of the supplier name appearing the payment amount shows. This is the first time I've ever seen this error. What has gone wrong?25Views0likes1CommentReturned payments
I had a number of payments which were returned to me by the bank due to incorrect bank details-they were part of a number of electronic batch payments. I did not realise the client they were for so I placed them all in an account that I called "unable to reconcile" so that I could reconcile my bank account. I now need to use these funds to pay the client now that I have the correct bank details. However I do not know how to go about this? I have reversed the bank transaction but I am totally unsure how to go about redoing the payment using the funds from the account I created? Once I have done that I do not know how to deal with the bank transactions I had to reverse that are now all sitting in my prepare bank transactions?18Views0likes1Comment