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MYOB Assist
Find answers for MYOB Assist – the mobile companion app that works with MYOB Business and AccountRight.MYOB Team
MYOB Capture & Invoicing apps
MYOB Team
Hi I’ve got your response to setting up an employee for I’ve done that previously but it still doesn’t send the follow up mail to actually login to MYOB. Please pics attached. Please have a look at them and let me know what I’m doing wrong. I would appreciate it. the pic isn’t very clean but hoping you can assist with this pic. let me know. thank you.MYOB TEAM
good morning, I need some assistance with MYOB Team I have the MYOB business and wanting to use MYOB Team. I get the email stating that I’ve been invited to join MYOB Team and that there would be a follow up email. However I never get that follow up email and I’ve done it now twice already. What am I doing wrong , please can someone assist me with this as I have a new starter that started yesterday and we need to keep track of time. I would really appreciate it. thanks. ☺️
MYOB Team login problem
Hi, My staff are continuing to have issues trying to login to MYOB Teams to enter their timesheets. They are told to reset their passwords which they do, it works for a day or two then crashes again and they have to reset password & PIN. Are there any fixes on the way from the software update that has casues this?MYOB TEAM - GEO LOCATIONS
Hi The Geo Locations is currently not working on MYOB Teams, it is showing all staff members has having their Locations as turned off when they do not. Can this please be looked at as it is important to know that staff are at the location when clocking in and out. Thank you
Myob Teams Invite Expired
I've added my staff to the teams app and sent them invites. They each received 2 emails one for the app, and the other inviting them to the team with a link. A couple of them didn't action the email and the links have expired. I cannot find anywhere how to re-new the link. If I delete and re-add them they receive 1 email and it does not have a link.
MYOB Teams Login
My employee has downloaded the Teams app and tried to create an account. It says it's been created but it doesn't ask for a password. Then it says to return to MYOB team, but she hasn't set up a password to be able to login. We've deleted the app and re-downloaded but it hasn't helped.
Tap to pay on MYOB assist app
The biggest reason that I have decided not to use SOLO is because it doesn't have a quoting function. The reason why I would most like to use SOLO is because it has a tap to pay function. I'm in an annoying stage of business where I seem to be too big for SOLO and too small for business lite? Surely there is a way to create a tap to pay function in the MYOB Assist app so that I can take payments on the go, rather than have to send them an invoice. There are many times a week where this would be very useful for me but I can't seem to find any way other than a third party app which I don't want to use! Otherwise, I have found the product that I am using to be fantastic, having tap to pay in the MYOB assist app would be SO USEFUL!Attachments have landed in MYOB Assist!
Hey all! Image and file attachments for invoices and quotes are now live in MYOB Assist. You can upload JPG, PNG, PDF and TIFF files directly from your camera, photo gallery or device files. Each file must be 10MB or smaller, with a total attachment limit of 25MB per invoice or quote. You can give it a go now in the app, just make sure you're on the latest version! Feel free to share any feedback you have with us here! Cheers, Amanda.
Customer activity in assist
Why would myob bring out an app (assist) that removes such a vital function, ie: the ability to check customer actions on your invoice correspondence? Yes you can log in on your browser, but that's not efficient. If I am required to go through the process and inconvenience of logging in and navigating the web version, then that would rule out the need to also log into the assist app to create an invoice. It's double handling. I may as bloody well create an invoice whilst I'm there. Myob are obviously not in touch with what users actually need. Stupidity at it finest, or am I missing something?Public Holiday Option in Teams
Why isn't there an option in MYOB Team app to select "public holiday not worked"? Currently you must manually edit employee timesheets for that day. When you have some permanent employees working and some that don't, it makes it extremely difficult to know who has actually worked, how many hours they actually worked for the day in comparison to their normal working hours. How do people manage this? Nearly feels like manual time books are easier.
MYOB ASSIST & Sending invoices via SMS
Hi - we've just signed up to take online payments. We have MYOB assist loaded on our phones. When we raise a test invoice and send via email everything works perfectly. However when we tried sending via SMS the invoice didn't arrive (checked number & tried twice) - is there something else that needs to be set up for the SMS function to work? Also when you share a PDF from the phone APP none of the online payment details appear. Is this intentional? And finally - is it possible to add the online payment option to the order form or is it only available for invoices? Thanks
