Solved
Payroll down?
Screenshot attached. Payroll down? We need to process pays. Please advise ASAP. We have tried multiple times, continue to receive this error.
EDIT: Working now.
Forum Discussion
17 Replies
Not working again. Screenshot attached. Network error when attempting next step with payroll.
Hi MMAU,
Thank you for the post and for letting us know your concern. We appreciate you for providing us a screenshot of the error, and I do apologize for the inconvenience it may have caused you. I'll be glad to help you with this. When you try to use other browsers, are you still receiving the error message?
Please let me know if you need further help.
Kind regards,
Sai
Yes same error with other browsers. We are trying to process our payroll urgently.
Screenshot attached. We get to this point, enter our info then the error.
Chatting with support and apparently there is network maintenance happening now? If so, that is totally unacceptable to conduct this maintenance during business hours and without any notice. We are trying to process payroll and we cannot.
Anyone else having network errors when attempting to process payroll?
I have had my payrun duplicated when trying to create the bank file.
Payroll finally back online. Working now.
No it isn't, my payroll has duplicated in the payrun - bank file is double the amount it should be.
Hi Isaiah
My payrun has duplicated in the electronic payment file. Please advise as soon as possbile on how to correct.
