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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.Changes to MYOB AccountRight offline mode
5 MIN READ **Updated with new FAQs 21/04 - please scroll down Hello Accountant and Bookkeeper community. An important update was emailed to our partners yesterday, but I am posting an update here as well for any who might have missed it (and because it is being discussed in the forum already). From 17 June 2026, MYOB AccountRight desktop app (PC edition) will only work with company files stored online. Offline mode will no longer be available, and from version 2026.5 (PC edition) you’ll no longer be able to open, edit or save files stored locally (in My Library or Network Library). AccountRight desktop isn’t going anywhere. The only change is that your company file will need to be online to receive product and security updates, support, and online services. If you’re currently using an offline AccountRight file with an active subscription, you need to move your file online before 17 June 2026 to continue to access AccountRight . There’s no additional cost to move your existing subscribed file online. Why are we making this change? The offline version of MYOB AccountRight desktop is built on technology that no longer meets today’s performance standards. Moving online will: Improve performance, reliability and security, such as 2FA and regular online back-ups Ensure MYOB AccountRight is built on current, supported technology Deliver faster and more frequent improvements, including stronger AI capabilities Align with industry best practice and evolving needs of our customers We remain committed to supporting your business far into the future. Our focus is shifting to investing in our next generation of online products and modern technology that reflects the evolving needs of our customers, delivering solutions that save time, increase efficiency, and improve collaboration between small businesses and their advisors. We’ve put together an overview of what’s changing and how to move your file online linked here Please note, that any SME customers who need to take action will be communicated with via email on Tuesday 21st April. Updated FAQs 21/04 There is a legal requirement for businesses to keep records for 7 years – can I access an old back up for these purposes? Yes. You can continue to meet your 7-year record-keeping obligations with your existing offline backups. Here's how: For audit/view-only purposes – You can restore older backups in any AccountRight PC edition version prior to 2026.5 to view files. These versions remain available on our website at myob.com/downloads. For active files – If you have an active subscription, you can access prior years directly from your browser without restoring a backup. How can I view an old offline file after this change? To open an old offline file, customers can download a previous version of MYOB AccountRight PC Edition and use that to open, access, or interact with an offline file. PC Edition We currently host previous versions of MYOB AccountRight on our website, and we have no immediate plans to change that. Please note that due to monthly automatic software updates, you will need to download and reinstall that previous version of PC Edition if you want to access the offline file on an ongoing basis. Server Edition If you need to interact with old offline files on a regular basis, downloading and installing Server Edition will enable you to have offline access and it won’t be impacted by our monthly automatic updates. We strongly encourage customers to move their files online to ensure access to future features and security enhancements. In both cases (Server Edition and older versions of the PC Edition) there are risks. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will only receive bug fixes, not any future features or security enhancements. For perpetual licence holders, for now, you will continue to be able to access your file offline using one of the above-mentioned options. What happens to my specific version of an AR offline file? MYOB AccountRight Classic / V19 Can be opened in Classic/V19. The file will fail confirmation and become read-only, but you can still view files for audit purposes. MYOB AccountRight PC Edition From version 2026.5 onward, there will be no offline capability. Older versions remain available for download on our website, and backups can be restored to view and edit, provided you have an active licence (perpetual licence or current paying SaaS licence). Important: MYOB AccountRight auto-updates to the latest version each month, so if you do install an older version of PC Edition, this old version would need to be re-installed if you needed to access an offline file again in future. MYOB AccountRight Server Edition From version 2026.5 Server Edition will be offline-only. However, MYOB AccountRight Server Edition is not a long-term solution. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will only receive bug fixes, not any future features or security enhancements. How do I view previous years' data for an active file with a subscription? In MYOB AccountRight desktop You can override your current online live file by restoring an old backup OR download an old version of PC edition or install Server Edition and restore the backup locally (offline) In MYOB AccountRight browser – If your primary need is to view historical data for audits or reporting, the browser version is the simplest, most future-ready method. If you can’t see previous answers about installing PC or server edition You don't need any backup. Simply change the date range and you can view previous years' data directly. Financial year restrictions on reports have been removed — for example, you can now generate profit and loss comparative reports from 2012–2020 via browser (which is not possible in desktop). I upgraded from V19/Classic to the latest offline version, what does this change mean for me? We have three options available for you to consider: Move your file online. Take advantage of online capabilities that MYOB AccountRight has to offer. These include: Automatic cloud backups protecting your data without manual effort Live bank feeds that are more up to date Multi-user access — multiple people can work in your file at the same time Faster access to the latest software updates as soon as they are released Improved performance and upcoming AI-powered features Move to Server Edition – This retains offline access and interaction with your file for now. Please note: AccountRight Server Edition is not a long-term solution. At some point, this software will be phased out, and the file will need to be moved online. After 17 June 2026, Server Edition will not receive any future feature or security enhancements and will only receive the bug fixes. Return to Classic – You can view files in read-only mode for audit purposes, but you will not be able to edit offline.
MYOB Desk top being phased out
I Just received an email regarding the phasing out of the desktop library I’m pretty disgusted that this is happening and having to have all files online and was told this would be happening mid June 2026 - not even the end of a financial year for an accounting program this is pretty pathetic. Was told each file would be $ 35 per file What happens to files that may have an audit and accounts that are needed for a 7 year period not to mention end of year journals for this current financial year. I have been working with this program for 32years & not everyone wants their files online & in the cloud - let alone those who don't need payroll, use bank feeds or all the extra's that are in the program - not to mention those who live rurally with **bleep** internet Very annoyed
Payroll Adjustment Issue – PAYG Overstated and Leave Not Reclassified
Dear MYOB Support Team, I would like to seek your assistance regarding a payroll adjustment issue. All adjustments were processed via Payroll > Pay runs > Create pay run. Firstly, I identified that in a pay run processed in October 2025, an amount of $468 was incorrectly classified under “Personal Leave Taken” instead of “Salary and Wages (Gross payments)”. To correct this, I created an adjustment pay run via “Create pay run” to reclassify the amount. However, after recording this adjustment, I found that the Payroll Summary increased instead of remaining unchanged, even though this was intended to be a reclassification only and should not have impacted the total payroll. I then created another pay run via “Create pay run” to reverse the previous adjustment. After completing these steps, the current situation is as follows: 1.The Payroll Summary total has returned to its original level, indicating that the adjustment and reversal have offset each other in terms of gross amounts. 2.However, PAYG withholding has increased by $1,872 (i.e. $936 × 2), suggesting that the tax has been recalculated twice and not properly offset. 3.The amount of $468 remains recorded under “Personal Leave Taken” and has not been successfully reclassified to Gross payments. In addition, both the adjustment and reversal pay runs have already been reported to the ATO via STP. For your reference, the employee was terminated in January 2026. This process was purely to correct the payroll classification, and there has been no overpayment or underpayment made to the employee. Could you please advise how to correct the overstated PAYG amount of $1,872 and properly reclassify the $468 from Personal Leave Taken to Gross payments? Thank you for your assistance.
Paying super to contractors
For those who employ contractors on a time basis and are required to pay superannuation to those contractors, it would be good if there was an easier way to do this than the workarounds currently used. It appears that most people are using an external super clearing house for Super payments to contractors due to the errors generated if trying to setup as an employee and process through MYOB see : https://community.myob.com/discussions/staffing_and_payroll/paying-super-for-contractors/879829?after=MjUuMTB8Mi4xfG98MTB8MTQ6MCwzOToxfDIw Perhaps it is possible to have a linked account e.g. 'Contractors Labour subject to Super' to allocate the contractor's labour payments to (it might need to be specific to that Contractor ??), this account would need to behave like an expense category, remove the GST (if applicable) and then calculate the super on that exGST labour $ value, and link that super $ value to the Contractor's Super Account (probably still need to set them up as an employee but with no wage), it would be good if there was a button that would appear on this type of account ('Contractors Labour subject to Super') to pay their super when paying the contractors invoice and have it all happen automatically. Maybe there's a better way to do it than I've suggested, I don't know the inner workings of MYOB. In the mean time, if people have been successful in paying super to contractors through MYOB, please share what employee settings you needed to use ? (e.g. Labour Hire on both income type and employment basis ??)
Pay Super
Dear Pay Super Team, We have noticed that the Super Payments status in MYOB is marked as “reversal completed,” and no funds have been deducted from our bank account. We have not received any email or communication from the Pay Super team regarding this matter. We have confirmed that there are sufficient funds in our Wise bank account, and all employee Super details are accurate. Could you please advise on the reason for this reversal? Batch ID: 5869983
General Ledger
For a number of years the GL did not balance by the amount of the Retained Earnings. Then you fixed it. Fantastic! This year it appears to be out of balance again - 2025 was correct, 2026 does not balance, again by the Retained Earnings. Can you please explain your thinking on this? GL should balance.Task Template
Hi everyone, We are currently handling Fringe Benefits Tax (FBT) work for our clients using MYOB AO / MYOB Online. However, we have noticed that there is no standard FBT template available within MYOB Online for client communication or approval purposes. We prepare the FBT return in MYOB Online, but then send it to clients manually; alternatively, we use our own template which needs to be manually pasted into the description. Just wanted to check with others: How are you managing FBT client approvals in MYOB AO / MYOB Online? • Are you using any standard templates, workarounds, or integrations? • Is there any way to automate this process within MYOB that we might be missing? Would really appreciate any suggestions or best practices from other firms. Thanks in advance!Introducing Passkeys: a more secure way to sign in to Solo
3 MIN READ Passkeys are one of the most secure ways to sign in, full stop. They use your device’s built-in security, like Face ID or your fingerprint, so there’s no password to forget, reuse or hand over to the wrong place. Here at MYOB, we take the security of your financial records and services seriously. That's why MYOB is rolling out Passkeys across all MYOB products, including Solo (you can read that announcement here). Smarter, safer, and honestly, kind of brilliant. Let's break down what that means for you. 👇 What even is a passkey? 🔑 A passkey lets you sign in without typing a password. Instead, your device proves it's you. How do Passkeys work and how can you can set one up for Solo? How it works: Tap Sign in with a Passkey Your device asks you to confirm your identity using biometrics or your PIN Your device and Solo do a quick, secure handshake in the background Your sign-in details never appear on screen and are never shared with MYOB. How do I set up passkeys for Solo? It’s easy, and it only takes a few minutes: To add a passkey, open a supported web browser and go to the Account security page in My Account. If prompted, enter a 2FA code using your existing 2FA method or a recovery code. In the Sign in section > Passkey, click Add. If prompted, complete a 2FA check, then click Continue. Click Create a passkey. Choose where to save your passkey (for example, your device, browser or password manager), then follow the prompts to add the passkey. When the confirmation message appears, close the passkey page to return to Account security. The new passkey is listed in the Sign in > Passkey section. You’ll also receive an email confirming you’ve set up a passkey. Once you've added a passkey, you can choose it as a sign-in option when you sign into Solo with your MYOB ID. Will Passkeys work on your device? 📱 Good question. We've pulled together a full compatibility breakdown in this Help article — go take a look before you get started. Still on a device without a Passkey set up? No stress! You can still sign in the usual way with your password and multi-factor authentication (MFA) code. What makes Passkeys that good? 🛡️ Passwords can be stolen, guessed, or tricked out of you. Passkeys can't. Here's why: They only work on genuine MYOB sign-in pages and apps. A fake site won't get a look-in. There's nothing for scammers to steal, a Passkey isn't a code you can read, write down, or accidentally tell someone. Even if someone knows your email and password, they'd still need your actual device AND your face, fingerprint, or PIN to get in. What about my 2FA codes? Nothing's changing there. Your 2FA (whether that's an authenticator app or SMS code) stays exactly as it is. Think of it this way: Passkey = phishing-resistant proof that it's you 2FA code = an extra safety layer that keeps your account ATO compliant One small extra step. A much bigger safety net. The TL;DR Passkeys replace passwords with secure, device-based sign-in. They're tough to phish, quick to set up, and keep your business records protected from scams that keep getting smarter. Your MFA stays in place too. So it's just an upgrade, not an overhaul. Go set yours up. Future you will be relieved you did. 😌
