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MYOB AccountRight
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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.
ATO error code CMN.ATO.PAYEVNTEMP.000372
Hello, Can anyone help me with this payroll issue please. I paid a staff member a lump sum as an under payment for a few weeks, but put on the wrong lump sum e. I have since corrected this, but now I can't delete the lump sum e it says. However I have deleted it from the staff member but it comes up each week with this error below. I am now unsure how to fix this, as it just said to delete the allocated pay item, but since I can't I am now unsure how to fix this? financial year error: lump sum financial year is invalid (ATO error code CMN.ATO.PAYEVNTEMP.000372) Thank you!New: Quote instantly in the MYOB Assist app
1 MIN READ With the release of the all-new MYOB Assist app quoting feature, your clients can create a quote in seconds when out on the job. And they can easily convert a quote into an invoice when the job’s done. If automatic app updates are not enabled on a user's device, they can update the app version via the app store. Clients with a compatible iOS or Android device can download the new MYOB Assist app from the Apple App Store or from Google Play. The MYOB Assist app is currently available in Australia. Learn more here
Duplicate entries in Bank feeds
Hi team, I have duplicate entries in both bank accounts (from different banks) in the bank feeds. Is anyone else having this issue? Aside from "hiding" the transactions, how can I make fix this? It's definitely not a bank thing, I've checked both banks' internet banking and there's definitely no duplicates in the actual accounts... TIA for any help you can provide! Cheers, Rebecca @ SASTA.Update to MYOB Developer Program Terms and Conditions
We’re making some changes to the MYOB Developer Program and Platform Terms and Conditions. MYOB is strengthening its app ecosystem by upgrading integration endpoints to bolster data privacy and security. View the updated Terms and Conditions From March 2026, all developers using the MYOB Business API will be required to: update their integrations; start using granular data scopes; and ensure their end users re-consent to data sharing For now, there are no actions required. You’ll receive more information on dates and requirements for the API update over the coming months in 2026. If you would like to fast track the update, you can find more information about granular data scopes and what’s required below. Learn more These updated Terms will come into effect from 19 December 2025.
Incorrect tax table
I got told of this error yesterday from MYOB,that there might be a problem with the tax codes being used for employees added during 2 January and 11 February 2026 I found a few employees that joined during this time and fixed some of the problems. 3 employees don't have PDFS? How do I fix it it if there is no PDF to view? there is no View employee details Button/Link to click on?
Onboarding issues
AccountRight Is there an issue with the onboarding? I've had 2 issues that I'm dealing with: On Monday new employees completed their onboarding, however, there was no option to print the PDF of the information they supplied. I contacted MYOB via the online support, was advised there was a glitch and was fixed. Had a few more new employees complete their onboarding yesterday and that was fine, the PDF option was there. However today the same issue is happening? The next more worrying issue is we have quite a few employees on work visas. They have completed their onboarding correctly by selecting the tax option "Working holiday visa", however in MYOB the tax table option has defaulted to "Tax free Threshold". I couldn't resolve the issue via the online support and rang the help line this morning. They have uninstalled and reinstalled MYOB and advised this will fix the issue. I hope it does, I won't know until I have a new employee on a work visa... I'm wondering if I'm the only with these concerning issues?Start Card File Search after clicking enter
Desktop Stop auto searching as you type in the card file. When the customer & supplier list is large, auto searching just slows everything down. Change to search after clicking enter. Also stop searching the words "Customer" & "Supplier" under the Card "Type" field.
very very slow program
we have been using various myob programs now for 29 years we recently changed from premier 19 to account right - its like watching the grass grow! soo slow we have had out IT guy go over everything and all is functioning as it should What is the answer? as the daily workload is taking much longer than with premier 19
