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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Searching recurring transactions
In MYOB Business Pro, in the Recurring Transactions drop down box I wish you could start typing the name of the recurring transaction that you are looking for and have it come up with the few that contain those words (like it does in AccountRight Plus) instead of having to scroll down the long list every time.....
BAS T7 field?
In AR Business, browser file, how do I add a PAYG Instalment amount to a BAS? For example, the BAS period April - June has a T7 amount to pay, but no where in my business settings for the BAS can I add an amount for PAYG Instalment. This file was transferred from a desktop AR V19 and I could add an amount in my business settings, but it hasn't carried over in my converted file.
Apply job number across all lines of an uploaded bill
When creating a bill from an uploaded document, it would be extremely helpful to have an option to apply one job number against all lines of the bill rather than having to manual select the job number on each line. This use to be a feature in the desktop version of MYOB and would be very helping in the browser version. It would save lots on time when uploading detailed supplier invoices that have many line items.
View a refund transaction
Can anyone tell me how to view a refund for a customer credit? I entered a customer credit and applied a refund to it but, now when I go to reconcile the account it came out of in MYOB, I can't see the transaction (as in, it has gone out of the physical account, but the transaction is missing in MYOB, therefore the account doesn't reconcile). So I need to find what's happened to the transaction in MYOB but, when I go to the credit and click on the link for the "payment received", it just opens the credit again. When I open a customer invoice or a supplier bill that has been paid, if I click on the link for the payment, it takes me to the actual transaction in the bank account in MYOB, but the "payment" link on a customer credit just takes me into an infinite loop of reopening the credit and there doesn't seem to be a way to open the bank transaction record for the actual refund. Does anyone know how to find the transaction easily?
Cancellation - Account ******81
Hi, I'd like this account cancelled. ******81 Some extra feedback: - Your call back system doesn't work. I've spoken to an AI agent, waited approximately 10 minutes on the phone and was offered a call back. The automated call back gave me a message: 'Sorry, please call us back during business hours' (Its 2.29pm AEST Monday). - You don't appear to have a support billing/subscription email address to send this through to. - I've been informed that I can create a case through my account. It appears there is no option to do so. Please assist. Cheers, Tim
Bug in Safari for Mac when processing Transfers in Banking
There is currently a bug in app.myob.com when accessed in Safari on macOS Tahoe 26.5.2. If a Transfer is processed in Banking (e.g. from one bank account to another), the page reloads but gets stuck on a blank white page. The page then needs to be refreshed again to re-load the Banking page.Viewing invoices in essentials
A few "updgrades" ago, the screen to view invoices changed and now much of the screen is dominated by the title screen. The invoice list is obsured and there is a tiny scroll bar to view the invoice list. At best, you can view just 4 invoices before having to navigate the tiny scroll bar. We need and want to see as many invoices as possible. Please don't waste half the screen on menu titles / option headings. It's the same when choosing invoices or bills to allocate to in the bank transaction screen. A tiny little scroll bar that shows just a few transactions. It's impractical. Can the software designers please involve people that actually use this software? I have previously given this feedback and it's still just as bad if not worse to navigate as an essentials user. Thank you.Filtering Recurring Transactions in Business Pro
In MYOB Business Pro, in the Recurring Transactions drop down box under Banking - Spend and Receive Money, I wish you could start typing the name of the recurring transaction that you are looking for and have it come up with only the recurring transactions that contain those words (like it does in AccountRight Plus) instead of having to scroll down the long list every time.....
no undeposited funds prepare bank deposit feature in MYOB Business
As I can't log in too MYOB AccountRight on the desktop at present I am having a go at online. This is the reason why I never use it. It seems there is no prepare bank deposit feature. I entered 15 credit card transactions yesterday to undeposited funds account waiting to check on the total deposit in the bank feed. Now I am unable to view the list of transactions in a general ledger listing for undeposited funds. Then I am not sure how you would go about bundling the individual transactions into one deposit amount so that you can match with the bank feed. Any help would be appreciated but even better would be to get the desktop back working instead of the privacy error.Business Pro - Customer Deposits not able to be allocated to sales orders
Has any progress been made with MYOB Business pro and the lack of ability to allocate customer deposits to Sales Orders? We have just sold our business and are trialing MYOB Business pro for the new owner due to the high cost of accountright plus (I used Accountright). I am astounded at how completely different the 2 products are, and as I am having to navigate a completely different product, I may aswell also investigate transferring to Xero. I expected there to be certain things that we couldnt do, but the website comparisons between the 2 MYOB products omitted to mention several key differences. Applying customer deposits to sales Orders is an essential requirement for most businesses.Apply Customer deposits to Sales orders in bus pro
For some reason, When a client pays a deposit for an order, Business Pro does not have the ability to apply the deposit to the sales order. So when the sales order is converted to an invoice, you then have to either "remember" that you have received a deposit. Looking at the list of sales orders does not tell you if a client has paid the deposit or not. Production can be held up unnecessarily. This feature is perfectly normal in Accountright.
