Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagSales Reconciliation wrong This is in our company file id 4 it is showing David Saunders has an outstanding balance owing when we run the sales reconciliation report - but he doesn't Can someone please look in to thi...Emails Rejected to specific user Hi All, We have been emailing a customer invoices for a number of years successfully and recently the customer has some issues with there email where the emails were bouncing back. They have sinc...Bugs in Accountright items codes we need someone to fix please I would like this escalated - I have just spent 30 minutes and my office manager has also spent 30 minutes with your support people who can help with this. We have two item code issues in company fi...Uploaded supplier batch payment twice! How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice. Unable to allocate debtor overpayment I received an overpayment from a debtor but I cannot allocate it to the account to create a credit note. I've allocated the bulk of the payment and have $69.05 that has been overpaid. If I ch...Custom price levels Hello It looks like our AR Premier is limited to 6 x price levels. How can I add more than 6? Refund We purchased and paid for an item. It has been allocated and reconciled. We then had to return the part and we have received a refund. How do I enter this into MYOB. I can't connect it to the ori...App not loading My MYOB app will not load after I have entered my password, just crashes?? Recently the app updated on an iPhone 16pro Bugs in Accountright items codes we need someone to fix please I would like this escalated - I have just spent 30 minutes and my office manager has also spent 30 minutes with your support people who can help with this. We have two item code issues in company fi...Error -4077: You have sales for this item. We seem to be having an issue with this error when trying to import item prices. Can someone please have a look? Last 4 digits of the Serial number are 9676 the company file ID is 1 MYOB Business keeps reverting invoice number I've read the threads re: invoice numbers changing, but my issue is slightly different. Having been an AccountRight user for many years, we always used the option to retain the order number when con...Average days to pay figure incorrect Hi there, I've noticed a few posts going back as far as 8 months and as recently as 25 days. The average days to pay figure on some client accounts is incorrect to the tune of 10's of thousands, so...Myob item number bug on purchase orders. Hi I have the forms set up properly with my item number to be displayed in item column. This is displayed correctly when printing....mostly. I have had a supplier email me asking the...Online payment surcharge on invoice Hello, My customer has requested an invoice showing the surcharge on their paid invoice that was applied using the online payments feature. Is it possible for me to send this? Thanks. MYOB INVOICE APP NOT OPENING IN GALAXY S24 MYOB INVOICE App is not opening in Samsung S24. It is crashing everytime. Informed this to MYOB support team several times, as usual NO proper response. Galaxy S24 series has dropped support for...Can I consolidate invoices for multiple branches We have had a request from a Kindy Association to provide them with a consolidated account. We have over 20 individual accounts for Kindys in this organization - all in different locations and servi...Supplier Account Showing Incorrect Balance I have a supplier account, which is set up using foreign currency, which displays the incorrect account balance in the card file (and anywhere that shows previews of AP balance). The AUD balance shou...Automatic inclusion of item in new invoice Hi Everyone, Does MYOB have the ability to automatically include an item in all new invoices? For example, my business creates ethanol waster, which we need to have removed so every invoice and quo...Backorder Units In Wrong Currency - Foreign Currency Errors This issue was first reported back in early 2020 and reported again and again multiple times and 4 years later, MYOB still have not resolved this problem!!? We are using AccountRight Premier 2024...Invoice Missing Information Hello, I have just upgraded my customised invoice form and have sent a test invoice. When the test invoice is sent from the desktop app all of the custom information is missing. if I send it ...
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