Hi
I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can I undo a payment a run.? How wonder How I can solve this.
Hoping to get an answer asap.
Many thnaks.
Jeanette
Hello Sheila
Thank you for the response. I will try this on the next pay cycle. This will be very handy should I make it work.
Have a lovely day.
Jeanette
Thanks Doree. Looks like one-off payment is only avaiable in Au and not yet in NZ. Employee has to wait for the next pay run I suppose.
Cheers
Jeanette
Hi jeanettetemelo,
Yes, that's correct. You can either wait for the next pay run to include the correction or create another pay run for the same period for that employee, containing only the adjustments.
Regards,
Genreve
Thanks Genreve.
I also wonder if there is a way of creating the bankfile first for the payroll without submitting the return to IRD. At the moment I noticed that creating a bankfile automatically submits the return to IRD. If I can only create a bankfile first, this will give me a chance to have another check of the pays and make corrections if necessary. Maybe a bit later, say once the payment run is second authorised in the bank, then I can submit to IRD<
Cheers
Jeanette
Hello jeanettetemelo,
Since the pay run has already been finalised and submitted to IRD, it can't be undone. You'll need to get in touch with IRD to ask about deleting the original submission before reprocessing the pay. Another option is to process a one-off payment for the missed salary increase so the employee still gets the correct amount without changing the original pay run. Here's a link for more info on how to process a one-off payment.
Cheers,
Doreen
