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The latest news and happenings on the MYOB Community Forum.Featured Places
In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Featured Places
Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.Featured Content
Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Featured Content
MYOB AccountRight version 2026.6 will be released on August 3rd 2026.**
Please note, Instead of the usual July AccountRight release, we’ll be rolling out two scheduled releases in August as we com...
ATO figures do not match STP summary
Hi, My STP verification reprot and Payroll summary matches for the financial year. However, the report form ATO shows a different total. I've checked each pay period gross payment figure and PAYG and they align but the total somehow doesn't. Could you advise me on how to align these two so the ATO shows the same record as MYOB? Thanks
NZ Banks and Electronic File import
Hi, after some feedback. Looking to change banks as currently the MYOB electronic bank file doesn't download with future payday, code or particulars from MYOB. Bank saying MYOB file format issue (info doesn't appear in file) and MYOB saying bank issue. Anyone banking with ANZ, BNZ, ASB, Kiwi Bank, Co-operative Bank and electronic file pulling the below information correctly? Pay day - future dated Particulars, Code & Reference Would be keen to hear if anyone is with Westpac and it is working ok? Also, if you're happy with the banking experience for medium size business.
Trouble with categorizing Bank Transactions
I am hoping someone can help me with a few issues i am experiencing in MYOB I am relatively new to importing bank transactions using QIF file. Previously i would process everything through the receive payments and pay bills functions, so this workflow is new to me. When i make one payment to a supplier paying for multiple bills, the payment appears on my bank statement as a single lump sum payment amount, however when i go to categorize the debits in MYOB, it shows as each bill separate amount instead of the total payment amount that appears on my bank statement. This makes it difficult to match the transaction to the bank statement. Is there a way to have MYOB display the supplier payment as one lump sum amount rather than listing the individual amounts? or is there another way to make the matching process easier? I also have a few additional questions: The chq numbers aren't appearing in the bank register instead shows payment, and doesn't even show supplier name. For customer receipts the receipt numbers don't appear and customer names also don't appear I am not sure if this is standard MYOB Behaviors or if i have overlooked some settings is there any way around this? Some guidance would be highly appreciated
Pay Super / Super payments transaction number always comes up as PS000001.
The Pay Super / Super payments transaction number always comes up as PS000001. I have to manually update the super payment transaction number every time. Is there a setting in the 'business' online software that makes it create the super payment transaction as the next sequential number when creating the super payment in Pay Super ?
Payroll Employee Card List File
I am using the Account Right Plus Desktop Version and i have showing on screen the Employee's Name, Card ID, Mobile Phone No. and the Date of Birth BUT when I go to print the screen (or export the screen data to Excel), the Date of Birth column does not print-out nor export to Excel.
Help Please, please, please
Hi, I cannot log in to my account. Yesterday I tried ringing and was on hold for 2 hours before being disconnected. I tried again today and was on hold for 2 1/2 hours (message says high volume of callers and wait time was 1 hour)This was not true as you will note I was on hold for 2 1/2 hours before giving up. Wages to employees was due today, but have been unable to do. Can you please please help me to log in. Have tried all the support avenues you suggested in MYOB but to no avail. Please can you assist me asap. Kindest regards Raewyn McDonaldInventory value variance between GL and items register
Hi All, While the inventory reconciliation report just shows the out of balance, doesn't really list out the journals or the transactions causing the break, is there an efficient way to figure out the reason for the variance in inventory value between GL and items register? Thank you in advance.
Adding new MYOB file to existing Log in screen
We are currently using MYOB AccountRight for one of our companies. I have set up a new MYOB AccountRight file for a new company we started up as of July 1st. So far I have not been able to access this file of add it to our existing login screen. Some help would be appreciated
MYOB Team
Hi I’ve got your response to setting up an employee for I’ve done that previously but it still doesn’t send the follow up mail to actually login to MYOB. Please pics attached. Please have a look at them and let me know what I’m doing wrong. I would appreciate it. the pic isn’t very clean but hoping you can assist with this pic. let me know. thank you.Payday Super
Hi, I am attempting to process Payday super for one of my employees and receiving the error "This fund can no longer receive contributions using Pay Superannuation. Please edit the fund ........." The fund is Future Super, ABN: 68 964 712 340 USI: 68964712340019 which is an APRA registered fund with no contribution restrictions per the Super Fund lookup tool, PDF attached. Help would be greatly appreciated. Thanks, BronwynReport Performance Issues
Hi MYOB Team & Community, Since June 24 2026 we've had persistent timeout errors in our AccountRight file, mostly on sales, Profit & Loss and GL reports. We initially assumed this was EOFY load and would settle down. It hasn't. We're now three weeks into the new financial year and still hitting the same timeouts. We've stripped the data being loaded down to a bare minimum and the timeouts continue regardless. It's also broken our third-party apps connected to our file, as they hit the same timeout on transfer. This affects all users on our file, not one account or machine. Has anyone else experience these issues lately? If you've found a workaround, please share it. And if anyone from MYOB is monitoring this, we'd appreciate an actual explanation of what's causing it and a timeline for a fix, three weeks without reliable reporting has been incredibly challenging for our business at what is already one of our busiest times of year. Thanks.Electronic Payment - Is there a bulk selection for this when importing a file to Myob?
Hi All I have successfully imported a file into Myob. The file has multiple transactions over 50 in the bank as spend money. Is there a way to bulk select the Electronic Payment icon? If not, is there a program I can use to do this and what is the cost? Thanks RobPersonal Leave Pay is being deducted each payroll
I use MYOB AccountRight and have just checked the Leave Balance Detail Report. As per my screen shot you can see that the employees pay is being duplicated and that 38 hours of personal leave is being deducted from their Available hours each week. Our employees have not used any personal leave this year. I have noted that this began in December 2025 after paying our employees upfront for their Christmas Leave.
