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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Featured Places
Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.Featured Content
Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
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MYOB AccountRight version 2026.9 will be released on October 14th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features, u...
Salary Sacrifice ( S57A exempt )
Morning, we are a small not for Profit that has PBI status. On the STP finalisation we report the grossed up amount under the S57A. We have an employee who has queried there EOFY finalisation and I have noticed that MYOB has linked the deduction account we use to pay the amount out. See example of STP finalisation. I am know doubting if this is correct - is there anyone else who is in a similar situation and do you record under both. I am thinking because Exempt from FBT is the FBT year , and the other is the financial year, but now have myself confused. Any suggestions appreciated
Payment Schedules
I have approx 150 invoices to process all with the same payment schedule. I have done 1 invoice and added the payment schedule then saved it as a Recurring Invoice. However when I go to Use Recurring, the payment schedule doesn't appear. Is there a workaround so I don't have to manually add the Payment schedule every time
Deleting a category
I have an asset category that I created a couple of days ago and nowI want to delete. According to the all the journals, there are no journal connected to thei category, however when I go to delete the category I get the following message You can't delete a category with journal entries. Can you help
Access to old AccountRight installers
Hi Team, I used to use MYOB AccountRight in my business and I need to go back and lookup some historical information in a restored backup. I've tried using 2026.4 however this is generating errors when trying to open the file. My file is from version 2022.9 so Ideally I'd like access to this or the release just after.
Customer invoice & balance suddenly changed by it self
We just notice recently that a few of our customer's invoice balance and aged receivables suddenly change by itself. After digging around, it seems like it happened sometime at the end of September 2026 or start of october 2026, not sure. I think from memory there was an update in September/ October, and may have happened since then. Currently using Accountright 2026.9.0, build 2026.9.1.5. ** Customer B - after 5+ years of inactivity with $0 balance, they are back on the ledger with a (-$19.74) balance with an overdue showing from 2019 of $240.19...................the shop hasn't been there for years and no activity and all balances paid up before they close. ** Customer C have a swinging .01 cent - it comes and goes - I think it is a GST thing when they raise payments so I've left it alone. This month though it is showing a credit balance of (-$34.82) for no reason from a sale in January 2026. Their account has balanced all thus far (other than the 1c). ** Customer E - As of 30/9/26, they have owing $2422.30, and Aug invoice of $349.87, Jul invoice of $1598.29 and a Pre Jul $474.14 (total of Jul & Pre jul $2072.43). A new Aged receivables generated today, shows total amount owing $2388.75, same Aug invoice $349.87, but the pre Aug (Jul + pre jul) of $2038.88. These changes also reflected in the customer cards. Customer haven't made any payment, we haven't process any payment for this customer. Anyone else having this issue? We can't trust what the aged receivables are showing, and if we send out statements showing these inaccurate & lower balance than what they should be, we are losing money.
USD Rate Live Updates
Hi, I am using MYOB Premier for multi currency transaction. Today, the rate for AUD-USD is set to $1. I have turned off live updates and overwritten the rate in the currency list, but the rate reverted back to $1 when I turned live rates back on. I have also cleared my local cache, but that didn't fix the problem. I also use CNY, HKD, NZD, EUR, GBP, JPY and PHP and they are all unaffected. Is there a problem with the feed from Open Exchange Rates? I have lots of invoicing to do and expenses to enter in USD and I would rather not have to keep entering a rate in every transaction. Thanks] ClaireMYOB Teams app no longer working
I've been using MYOB teams and app since it was introduced without too many issues but all of a sudden since week end 18th October my app isn't showing any new timesheets to approve. I've had to approve them on the desktop. I've updated the app, deleted it and reloaded it, shut my phone off and on... don't know what else I can do Suggestions please
Dashboard on the web browser
My main concern is with the GST tile on the dashboard. I have been told that it only registers information from the GST account codes from Purchases and Sales. General Journal entries are not recognised. This makes my GST tile grossly incorrect. If it is not possible to have the correct figures on this tile, I would like the tile removed. I have also been told that it is not possible to have it removed.. As a Bookkeeper I find it frustrating that the Director of the business cannot see accurate information on the Dashboard.Uploads showing as Scan failed
we are seeing more "scan failed" errors when trying to upload files - when using different computers, (web upload source) and also from mobile (Mobile app source). Occasional we can try the upload again and it goes through OK, but more often it will not. Similar types of uploads that we have been able to upload previously without any issues. This seems to have only started in the past couple of days. Hoping someone might be able to help with this? thanks
