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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Featured Places
Bank Feed Updates
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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Featured Content
MYOB AccountRight version 2026.6 will be released on August 3rd 2026.**
Please note, Instead of the usual July AccountRight release, we’ll be rolling out two scheduled releases in August as we com...
Cluttered User Interface
Hi MYOB, I am not sure if the team who design the Business UI have ever tried to use it in a real life situation because it is very cluttered with messages that waste so much space. Despite dismissing these messages they just keep coming back and most are either irrelevant, wrong or just spam. Here is this mornings example, I am reviewing the sales invoices and payments for a customer who is questioning how much they owe the business. Because there is no Customer Transaction report in Business Lite, we have to do this manually. List all the invoices raised for the customer, then drill into each to get the payment details and record this manually (I'm using Excel). The problem comes about that every time I go back to the list of invoices all the spam has again appeared and then I need to scroll down looking for the next invoice to interrogate because there is only room on the screen for a few invoices. This issue is not restricted to just the invoice screen, but just about every screen. Any chance we could have a real effort put into building a more usable UI? Thanks, AlanT
Cancel subscription
Hi, I want to cancel my subscription. I cannot get through Support via Chat or contact phone number for cancellations, and at all times (since May) I have been asked to wait for hours. I am now fed up wasting my time waiting. I have lodged a support request for cancellation, the case number is 03171385, created 22/6/26. I have receved no response. Not acceptable, very poor service. Today I received an invoice for July 2026, I want my subscription to cease, so please stop sending future invoices for a service that I no longer use. My file has always been offline and I refuse to load it on-line. If no action is taken, I have no option but to report to AFCA or Fair Trading to have this issue resolved.
migration request
Hi MYOB I've been using MYOB AccountRight more than 10 years, Since MYOB advised us that the off line version won't be supported after the 17th June so I requested a free14 days trail 3 weeks ago. After a long wait on the phone I was given a new series# and a new ID. I was told that I need to migrate my old file to the online version. I received an email on 18 June informing me that once the migration is finished,I will be informed and in the meantime continue to work on my old file. Case # 03156246 I waited but no more info received from MYOB regarding the migration, the MYOB subscription fees have been deducted from our bank account but till today I cannot even open my file. When I tried to upload the offline file, the following message appeared: Unable to connect A connection to AccountRight live couldn't be established, please check your internet connection or try again later. The internet was working fine. Please advise further. BCCB1
TPAR
Hello trying to access TPAR Report -using reporting, TPAR that opens ok showing list of subcontractors all ok but when i click on the green create Taxable payments file nothing happens, is there a setting that i need to change or what please help rather important to resolve this also i have jsut called the support number but theres a 2 hour wait on the phoneDisplay name in bank account for online payments
We have just recently started using the online payment facility. A client called querying the display name in his bank account as it does not show our business name. Is there somewhere that this can be changed so that it is more obvious who the payment has been made to. Currently it appears to show the first 2 letters of my surname and our location. Thanks Di
Payday Super
Hi Team, With the introduction of Payday Super, we are concerned about the time it takes from the payment being processed the superannuation module in MYOB and the funds hitting the employees superannuation fund. In the example below payroll was processed last week and the superannuation is still in progress! You will note that this is not the first time using the superannuation payments in MYOB nor are the amounts for new employees. Given that payday super states that the employees fund must receive their superannuation within 7 business days of payday, can MYOB provide assurances that this will take place as based on the example above this seems doubtful. If you can't provide assurance that this will take place, will MYOB be liable for any penalties that businesses incur for the superannuation they have paid that does not reach the employees superannuation fund within the required timeframe (7 business days)? Thanks in advance.Payday Super
Hi, I am attempting to process Payday super for one of my employees and receiving the error "This fund can no longer receive contributions using Pay Superannuation. Please edit the fund ........." The fund is Future Super, ABN: 68 964 712 340 USI: 68964712340019 which is an APRA registered fund with no contribution restrictions per the Super Fund lookup tool, PDF attached. Help would be greatly appreciated. Thanks, Bronwyn
ATO figures do not match STP summary
Hi, My STP verification reprot and Payroll summary matches for the financial year. However, the report form ATO shows a different total. I've checked each pay period gross payment figure and PAYG and they align but the total somehow doesn't. Could you advise me on how to align these two so the ATO shows the same record as MYOB? ThanksNZ Banks and Electronic File import
Hi, after some feedback. Looking to change banks as currently the MYOB electronic bank file doesn't download with future payday, code or particulars from MYOB. Bank saying MYOB file format issue (info doesn't appear in file) and MYOB saying bank issue. Anyone banking with ANZ, BNZ, ASB, Kiwi Bank, Co-operative Bank and electronic file pulling the below information correctly? Pay day - future dated Particulars, Code & Reference Would be keen to hear if anyone is with Westpac and it is working ok? Also, if you're happy with the banking experience for medium size business.
Payroll Employee Card List File
I am using the Account Right Plus Desktop Version and i have showing on screen the Employee's Name, Card ID, Mobile Phone No. and the Date of Birth BUT when I go to print the screen (or export the screen data to Excel), the Date of Birth column does not print-out nor export to Excel.Payment reference for Electronic payment
I am using the web version and every time I make an electronic payment through the bank, the payment reference and particular fields are blank. These are set up in the supplier contact card correctly, which is where they are pulled from in the desktop version but I can't for the life of me work out how to get these to pull through to the electronic payment file. I have a power supplier, with multiple accounts that need the account numbers on the payments we send through, and we can't send them a remittance. Does Anyone where these pull from in the web version as it can't be from the supplier card?
Pay Super / Super payments transaction number always comes up as PS000001.
The Pay Super / Super payments transaction number always comes up as PS000001. I have to manually update the super payment transaction number every time. Is there a setting in the 'business' online software that makes it create the super payment transaction as the next sequential number when creating the super payment in Pay Super ?
